Veterans Disability Case Manager

Overview

This role develops and prepares written work product in support of veterans’ disability claims and appeals. Working under attorney-directed case strategy, you will review medical records, military service records, VA decisions, and supporting evidence to develop persuasive written arguments and supporting documentation.

Responsibilities

Case Analysis

• Review VA decisions, rating decisions, denial letters, and claim files
• Analyze medical records, military records, and supporting evidence
• Identify evidence supporting claimed conditions and theories of entitlement
• Recognize evidentiary gaps and opportunities to strengthen claims
• Apply attorney-developed case strategy to individual cases
• Organize complex information into logical and persuasive case narratives

Technical & Legal Writing

• Draft written arguments supporting veterans’ disability claims and appeals
• Prepare case summaries, legal memoranda, issue analyses, and supporting documentation
• Develop written narratives connecting evidence to legal theories
• Translate complex medical and military records into clear, organized written advocacy
• Produce accurate, professional, and technically sound work product at a high volume
• Revise and improve written work based on attorney feedback

Evidence Development & Research

• Review and analyze evidence relevant to disability claims
• Research VA regulations, rating criteria, and legal authorities
• Review medical literature and technical materials when appropriate
• Assist in identifying additional evidence needed to strengthen claims
• Support attorneys through factual and legal research

Quality & Productivity

• Maintain exceptional attention to detail across all work product
• Manage multiple cases and deadlines simultaneously
• Ensure work complies with firm standards and attorney direction
• Meet productivity expectations while maintaining quality standards
• Contribute to continuous improvement of case preparation processes

Requirements

• Exceptional writing, editing, and proofreading skills
• Strong analytical and critical thinking abilities
• Excellent attention to detail
• Ability to manage a high-volume workload while maintaining quality
• Strong organizational and time-management skills
• Ability to work independently with minimal supervision
• Experience in deadline-driven professional environments

Preferred Qualifications

• Experience in legal writing, technical writing, claims writing, compliance writing, insurance, healthcare, or similar professional writing roles
• Experience reviewing and analyzing medical records
• Understanding of medical terminology, diagnoses, and treatment records
• Familiarity with veterans disability law and VA claims processes
• Understanding of VA regulations and disability rating criteria
• Military experience or familiarity with military culture
• Experience with legal case management systems

Compensation & Benefits

• Performance-based incentives tied to productivity, quality, and contribution to case outcomes
• Compensation details are not specified in the posting

Location

• Primarily remote

Equal Opportunity

• Equal opportunity employer