Analyst - Law Department Operations

Overview

This role supports law department operations as an Analyst - Law Department Operations. Legal Tracker experience is required.

Responsibilities

• Monitor and manage the shared Gmail inbox, ensuring invoice management requests are responded to in a timely manner.
• Support invoice management processes within Thomson Reuters Legal Tracker.
• Research and resolve invoice-related inquiries by gathering relevant information and communicating updates to stakeholders.
• Maintain accuracy and attention to detail while managing a high volume of requests.
• Track and document recurring issues and identify opportunities for process improvements.
• Collaborate with team members to meet service level expectations and provide excellent customer support.
• Prioritize multiple tasks and work independently with minimal supervision.

Requirements

• Required: Good level of experience with Thomson Reuters Legal Tracker and using Gmail, specifically managing shared inboxes or high-volume email environments.
• Intermediate Microsoft Excel skills, including filtering, sorting, and reviewing data.
• Bachelor’s degree required.

Preferred Qualifications

• Experience supporting invoice management, legal operations, or administrative processes.

Compensation & Benefits

• The pay range for this remote-based role is $65,000-$75,000.

Location

• Remote-based role.