Case Manager - Pacific Time Hours

Overview

This role supports pre-litigation case operations for personal injury matters. Case Managers ensure cases move forward quickly and comprehensively by handling the operational work needed to keep attorneys informed with complete, timely information.

The position requires working Pacific Time (PT) business hours to support West Coast clients and legal teams. Candidates may work remotely from other time zones but must be available during the required Pacific Time schedule.

Responsibilities

• Open insurance claims and manage communication with carriers
• Request, track, and follow up on medical records and police reports
• Monitor lien and subrogation issues, ensuring timely resolution
• Partner with lead paralegals to prepare cases for demand drafting
• Identify and fix operational bottlenecks

Requirements

• 2+ years in personal injury (PI) law, legal operations, case management, or claims handling
• Process-driven and detail-oriented approach to work
• Strong communication skills with both clients and attorneys
• Ability to thrive in fast-paced, high-volume environments
• Able to work Pacific Time hours

Preferred Qualifications

• Bilingual in Spanish/English (preferred, not required)

Compensation & Benefits

• $60,000 – $85,000 annual salary + equity
• 100% coverage for health, dental, and vision
• 401(k) retirement plan
• Flexible PTO

Location

Remote with required availability during Pacific Time (PT) business hours.