Client Services Associate Project Manager

Overview

This role supports the delivery of settlement and claims administration matters in a deadline-driven, regulated environment. You will work with Project Managers, internal teams, and client stakeholders to ensure matters remain organized, accurate, and moving forward. The position provides the opportunity to build strong execution fundamentals and grow into a full Project Manager role over time.

Responsibilities

• Support Senior Project Managers on active settlement and claims administration matters
• Coordinate daily project tasks and track progress against court-driven deadlines
• Translate client and court requirements into clear operational work requests
• Assist with client communications, status updates, and routine inquiries
• Review, prepare, and manage client data for intake, reporting, and deliverables
• Perform quality checks to ensure accuracy and completeness
• Maintain project documentation, trackers, and status reports
• Proactively escalate risks or issues and support resolution
• Contribute to process improvements and cross-team collaboration

Requirements

• Bachelor’s degree or equivalent experience
• 2–4 years of experience in project coordination, client services, operations, or professional services
• Strong organizational skills and attention to detail
• Ability to manage multiple tasks in a structured, deadline-driven environment
• Clear, professional written and verbal communication skills

Preferred Qualifications

• Experience in legal services, financial services, claims administration, or other regulated environments
• Comfort working with data, spreadsheets, and reports (Excel experience a plus)

Compensation & Benefits

• Salary range: $65,000 - $75,000 USD annually
• May be eligible for an annual bonus

Location

• United States (work authorization required)

Work Authorization & Compliance

• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
• Must be authorized to work in the United States for any employer.

Equal Employment Opportunity

Employment decisions are made without unlawful regard to protected characteristics under applicable federal, state, provincial, or local laws. The employer also provides reasonable accommodations for applicants with disabilities upon request and considers qualified applicants with arrest and conviction records where applicable.