Consumer Rights Paralegal

Overview

A fast-growing consumer rights law firm is seeking an experienced Consumer Rights Paralegal to support litigation efforts involving debt-collection harassment, inaccurate credit reporting, robocalls, and unfair or deceptive business practices. This role involves client interaction, claim investigation, and drafting high-quality complaints for attorney review within a collaborative and technology-driven environment.

Responsibilities

• Conduct detailed interviews with potential clients
• Review documents including credit reports, collection letters, and account histories
• Identify potential violations under consumer protection laws
• Draft complaints and supporting legal documents for attorney review
• Communicate with clients regarding case updates and documentation needs
• Organize and maintain electronic case files using a case management system
• Assist attorneys with litigation support and case preparation

Qualifications

Preferred Experience

• Prior experience handling consumer rights matters involving the Fair Debt Collection Practices Act (FDCPA), Fair Credit Reporting Act (FCRA), and Unfair and Deceptive Business Practices claims
• Experience drafting complaints and legal documents
• Strong interviewing and client communication skills
• Ability to work independently while managing a high-volume caseload
• Strong attention to detail and organizational skills
• Comfortable learning and using legal technology and AI tools

Compensation & Benefits

• Salary: $60,000 plus bonuses
• Medical, dental, and vision insurance
• Short-term disability (STD), long-term disability (LTD), and life insurance
• 401(k) plan with a 4% match
• 15 days of paid time off (PTO) per year
• 12+ federal holidays off

Location

This position is based within the United States. Specific location details are not provided.