Contracts Lead

Overview

This role involves supporting and overseeing the organization’s commercial contracting function. The Contracts Lead will manage a high volume of incoming contracts, support timely review and negotiation, and partner closely with Sales and cross-functional stakeholders to improve contracting efficiency, consistency, and scalability.

The ideal candidate has substantial experience negotiating SaaS and technology agreements, strong drafting and redlining skills, and experience using CLM systems. The role also requires managing multiple negotiations simultaneously in a fast-paced environment and developing, revising, and maintaining contract playbooks and standardized negotiation processes.

This position may include oversight and mentorship responsibilities for members of the contracts team and reports to Corporate Counsel.

Responsibilities

• Review, draft, redline, negotiate, and manage a broad range of commercial agreements, including SaaS agreements, customer contracts, vendor agreements, NDAs, order forms, amendments, and partnership agreements.
• Coordinate incoming contract requests to ensure timely review, prioritization, negotiation, approval, and execution.
• Negotiate contractual terms directly with customers, vendors, and partners through written communications and live negotiations.
• Partner closely with Sales, Legal, Finance, Security, Product, and Operations teams to facilitate efficient contract execution while managing legal and business risk.
• Use contract lifecycle management (CLM) systems to track, manage, and organize contracts and related workflows.
• Develop, maintain, revise, and apply contract playbooks, fallback language, templates, negotiation guidance, and internal process documentation.
• Help ensure consistency in contract language, negotiation positions, approval processes, and contracting workflows.
• Identify and escalate legal, operational, financial, and compliance risks as appropriate.
• Support contracting metrics, reporting, training, and internal stakeholder guidance regarding contracting standards and processes.
• Potentially supervise, mentor, and help coordinate the work of additional contracts team members.

Qualifications

• Education & Certifications

  • Bachelor’s Degree in related field preferred.
  • Certified Professional Contract Manager (CPCM) valued.

• Experience

  • 5+ years of experience negotiating commercial contracts, preferably in a SaaS, technology, telecommunications, or software environment.
  • Strong experience reviewing and negotiating SaaS agreements and related commercial technology contracts.
  • Experience using CLM systems; Salesforce experience strongly preferred.
  • Excellent drafting, redlining, editing, negotiation, and written communication skills.
  • Strong attention to detail, organizational skills, and ability to manage multiple competing priorities in a fast-paced environment.
  • Strong business judgment and practical approach to contract negotiation and risk management.
  • Comfortable interacting directly with Sales teams and participating in customer-facing negotiations.
  • Ability to work independently while also collaborating effectively across departments.
  • Experience developing, revising, maintaining, and utilizing contract playbooks, fallback positions, and standardized negotiation guidance.
  • Proficiency with Microsoft Office Suite and standard business applications.

Preferred Qualifications

• Experience in telecommunications expense management, telecom services, SaaS platforms, or related technology sectors.
• Prior people management or team leadership experience.
• Experience supporting fast-paced sales organizations.
• Familiarity with privacy, security, and data protection provisions commonly found in SaaS agreements.
• Bachelor’s degree; paralegal certification, legal training, NCMA certification, CLM platform certification, or related professional certifications are a plus.

Skills & Competencies

• Highly organized and responsive.
• Strong sense of ownership and accountability.
• Solutions-oriented mindset.
• Ability to balance legal risk with business objectives.
• Professional, collaborative, and adaptable.
• Sound judgment under pressure and tight deadlines.
• Agile, with the ability to switch tasks quickly and seamlessly.

Compensation & Benefits

• The base salary range for this role is $89,000–$113,000.
• Final compensation depends on location, skills, experience, and qualifications.

Location

Not specified.