Overview
Contracts – Senior Representative
- Req: 53737
- Location: Loveland, CO
- Work Arrangement: Remote / Flexible
This role supports the organization’s US and Canadian sales organizations by administering and managing a broad range of customer agreements tied to the sale of products, software, services, and solutions.
The position involves reviewing and interpreting contractual terms and conditions, managing existing agreements and amendments, identifying non-standard requirements and potential risks, and partnering with internal stakeholders to determine appropriate solutions and escalation paths.
Responsibilities
- Review, interpret, and administer standard and non-standard customer agreements in the United States and Canada, including:
- Purchase agreements for volume end users
- Channel partner agreements
- Confidential disclosure agreements
- Other supporting customer documents
- Identify non-standard terms, conditions, and contractual requirements that may require additional review or escalation
- Assess contractual and business risk associated with non-standard customer terms and develop potential risk mitigation strategies consistent with company policies and risk tolerance
- Partner with internal stakeholders to evaluate contractual issues, recommend appropriate courses of action, and manage required escalation and approval processes
- Manage existing customer agreements throughout the contract lifecycle, including:
- Preparing agreements and amendments
- Coordinating execution and customer signatures
- Maintaining contract information and documentation
- Supporting other contractual requirements associated with products, software, services, and solutions
- Provide guidance to internal stakeholders regarding contract processes and policies, applicable commercial and federal business requirements, and other contract-related matters
- Negotiate appropriate customer terms and conditions within established guidelines and risk tolerance, escalating more complex contractual matters as appropriate
- Partner with Customer Service, Sales, and other internal teams to resolve non-standard customer requests and contractual issues
Qualifications
Required
- Bachelor’s degree or equivalent relevant education and/or work experience
- 4+ years of relevant experience in contract administration, contract management, or a related commercial contracts role
- Experience reviewing and interpreting commercial agreements, terms and conditions, and other contractual documents
- Demonstrated understanding of commercial contract concepts, including the ability to identify, research, and resolve contractual issues
- Ability to exercise sound judgment, analyze situations that may not have clearly defined solutions, and recommend appropriate courses of action or escalation
- Experience working cross-functionally with stakeholders such as Sales, Customer Service, Legal, Finance, or other business functions
- Strong written and verbal communication skills with the ability to explain contractual requirements and issues to internal stakeholders
- Strong organizational skills and attention to detail, with the ability to manage multiple agreements, priorities, and deadlines
- Ability to work independently while effectively collaborating across functions and regions
Preferred
- Experience administering customer contracts within a large, complex, or global organization
- Experience supporting commercial sales organizations and/or working with large, sophisticated customers
- Experience negotiating commercial contract terms and conditions
- Experience with both commercial and government contracts
- Familiarity with purchase order review and related commercial contracting processes
- Experience supporting contracts involving hardware, software, services, and/or technology solutions
Compensation & Benefits
- Not specified in the provided job description
Location Notes
This role offers flexibility in work location. While the team operates in a largely remote environment, there is a preference for a candidate based near the Loveland, Colorado office to support collaboration opportunities, particularly during onboarding. Remote candidates with the experience and skills needed to be successful in the role will also be considered.
Equal Opportunity Employer
Equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other protected categories under all applicable laws.