Counsel, Product

Overview

This role is part of the Product, Privacy and Regulatory Legal team, supporting product, privacy, and regulatory work across consumer protection, privacy counseling, regulatory matters, marketing, subscriptions, and international expansion. The attorney will partner closely with Product, Engineering, Growth, Marketing, Support, Security, GRC, Policy, and Communications.

The position is practical and cross-functional: responsibilities include advising on consumer product flows, reviewing advertising and subscription practices, and supporting responses to regulators or customer escalations.

Responsibilities

• Serve as a primary legal partner for consumer products and features from early design through launch and post-launch review
• Advise on consumer protection issues, including unfair and deceptive practices, disclosures, pricing, subscriptions, renewals, refunds, promotions, advertising claims, dark patterns, and customer support practices
• Review marketing, growth, and advertising initiatives, including adtech and martech integrations, audience practices, email and messaging campaigns, and product claims
• Counsel product and engineering teams on privacy, data use, consent, retention, security, AI transparency, age-related protections, and other legal requirements
• Lead legal review of cross-functional launches and translate complex requirements into practical product and operational choices
• Support responses to consumer complaints, state attorneys general, competition authorities, privacy authorities, and other regulators around the world, in partnership with the regulatory lead and outside counsel
• Assess incidents and escalations that cross product, privacy, consumer protection, contractual, and regulatory lines
• Monitor legal developments affecting AI products and online services, then convert them into clear advice, playbooks, and product requirements
• Build scalable legal infrastructure, including templates, review standards, decision records, training, and self-service guidance
• Flex across the broader Product, Privacy and Regulatory Legal portfolio as priorities and risk change

Requirements

• J.D. from an accredited law school, or an LL.M. or equivalent law degree, and current authorization to practice law in the U.S. state where you are located
• At least five years of relevant legal experience at a law firm, government agency, or in-house, with meaningful consumer protection or product counseling experience
• Strong command of U.S. consumer protection law and enforcement principles, including Section 5 of the FTC Act and state unfair or deceptive acts and practices (UDAP) laws
• Experience with several of the following areas: subscriptions and auto-renewal, advertising and marketing, privacy and data protection, payments, promotions, platform regulation, or AI governance
• Ability to lead a product or regulatory matter independently, from fact development through recommendation and execution
• Excellent judgment, including knowing what to decide, what to escalate, and how to explain risk without unnecessarily slowing the business
• Clear, direct writing and the ability to translate legal requirements for product, engineering, and business teams
• Comfort learning technical systems and asking precise questions about how products, data flows, and controls work
• Hands-on attitude, low ego, intellectual curiosity, and comfort with ambiguity in a fast-moving environment
• Genuine interest in AI products and the legal questions created by how people use them

Preferred Qualifications

• Experience at the FTC, a state attorney general's office, or another consumer protection or privacy regulator
• In-house experience at a consumer technology company, online platform, marketplace, or subscription business
• Experience handling regulator inquiries, investigations, or consumer class action risk
• Working knowledge of the CCPA/CPRA, GDPR, state privacy laws, ROSCA, CAN-SPAM, TCPA, COPPA, state auto-renewal laws, or similar international consumer regimes

Compensation & Benefits

• Compensation Range: $200K - $265K

Location

• U.S. state authorization to practice law where you are located is required.