eDiscovery Analyst, Enterprise Accounts

Overview

This role is responsible for high-level management, delegation, and execution of day-to-day e-discovery project tasks for enterprise accounts. The position involves concurrently managing multiple projects of varying complexity and collaborating with attorneys, paralegals, IT personnel, and other members of the counsel and/or client legal team to ensure successful completion of e-discovery matters.

In addition, the Project Manager is expected to mentor, train, and delegate to an assigned team of Administrators.

Responsibilities

• Manage process and tracking of employee interviews and document collection across multiple projects
• Assist with internal reporting on ongoing projects and workstreams
• Provide end-to-end oversight of discovery matters and serve as the primary client point of contact
• Provide expertise and consultative guidance on data collection, processing, review workflows, analytics, and production/export deliverables
• Develop and manage relationships with internal teams
• Define, communicate, implement, and monitor quality standards for all project deliverables
• Plan and manage internal and external project communications to ensure effective exchange of project information and deliverables
• Oversee multiple concurrent projects successfully
• Generate and distribute reporting metrics for processed requests and KPIs on a regular basis
• Develop strong client relationships through collaborative, consultative service
• Manage document collections and custodian interviews
• Execute data searches and utilize analytics to identify relevant data
• Review ESI stipulations

Requirements

• BA/BS degree or minimum 5 years in the litigation support/legal industry
• Minimum 8 years’ experience, including 5 years’ experience as a Project Manager
• Demonstrated experience managing multiple, concurrent projects involving cross-functional teams within budgetary and schedule constraints
• Demonstrated ability to manage client expectations and maintain client satisfaction
• Proactive approach to problem-solving and ability to anticipate client needs
• Ability to confront unexpected problems quickly and effectively
• Strong teamwork, communication (written and oral), client management, and interpersonal skills
• Demonstrated ability to manage project teams, including teams of supporting project managers

Location

Not specified

Compensation & Benefits

Not specified

Equal Employment Opportunity

The employer is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.