Senior Manager, Advisory

Overview

This role supports the Legal Management Consulting team, which advises corporate legal departments on improving operating models, processes, governance, and use of technology.

Work may include CLM readiness and contracting transformation, legal operating model design, legal operations technology selection and health checks, process improvement, governance, Legal GenAI readiness and tool selection, use-case development, prompt libraries, and implementation planning.

Responsibilities

• Lead complex advisory engagements across legal operations, legal technology, contracting transformation, and Legal GenAI—from scoping through executive presentation and implementation planning.
• Serve as the primary day-to-day advisor to senior client stakeholders, building trusted relationships and aligning legal, procurement, technology, finance, and business interests.
• Define engagement strategy, workplans, governance, deliverables, and success measures, maintaining accountability for scope, quality, budget, risks, and timelines.
• Conduct current-state assessments across organization, process, technology, governance, data, service delivery, and ways of working; identify root causes and prioritized opportunities.
• Design future-state legal operating models, including service delivery, organizational roles, governance, intake and triage, resourcing, process, technology, and performance management.
• Lead CLM readiness and contracting transformation programs covering strategy, processes, governance, policies, templates, clause libraries, repositories, metadata, obligations, reporting, data readiness, and implementation dependencies.
• Lead legal technology strategy, selection, and health-check engagements across CLM, ELM, matter management, intake, workflow, document management, and related platforms.
• Guide clients through requirements definition, business-case development, vendor evaluation, selection decisions, and implementation roadmaps.
• Lead Legal GenAI strategy, readiness, and selection engagements, including use-case prioritization, vendor evaluation, pilot design, risk and governance, operating model implications, and adoption planning.
• Oversee development of prompt libraries, testing methodologies, evaluation criteria, user guidance, and sustainable adoption approaches.
• Challenge technology-led assumptions and recommend the appropriate combination of process, operating model, data, technology, and GenAI interventions.
• Synthesize complex qualitative and quantitative information into executive-level findings, strategic options, and practical recommendations.
• Develop transformation roadmaps aligned to business priorities, investment requirements, dependencies, organizational readiness, risk, and available resources.
• Ensure quality, consistency, and executive readiness of client deliverables; verify recommendations are evidence-based, commercially sound, and implementable.
• Lead engagement teams, delegate work effectively, review outputs, and coach Consultants and Senior Consultants to strengthen performance and capability.
• Contribute to workforce planning, performance feedback, capability development, and a high-performing, collaborative team culture.
• Lead or materially contribute to proposals, RFP responses, statements of work, pricing, scoping, and effort estimation.
• Identify and develop opportunities to expand client relationships, introduce additional capabilities, and support revenue growth.
• Develop methodologies, accelerators, points of view, training materials, whitepapers, and other thought leadership that differentiates the practice.
• Maintain awareness of developments across legal operations, contracting, legal technology, and GenAI; translate them into practical implications for clients.

Requirements

• 8-10+ years of relevant experience in legal consulting, legal operations, legal technology, contract management, business transformation, professional services, or an in-house legal function.
• A degree in law, business, finance, information technology, information systems, data science, or another relevant discipline.
• Demonstrated success leading complex consulting engagements or enterprise transformation programs with multiple workstreams and senior stakeholders.
• Deep understanding of corporate legal department operations, including the interplay among people, process, technology, governance, data, and service delivery.
• Strong executive advisory skills, including problem structuring, facilitation, stakeholder alignment, decision support, and development of practical recommendations.
• Credibility with General Counsel, Heads of Legal Operations, and other senior functional leaders; strong judgement navigating sensitive or ambiguous client situations.
• Excellent written, verbal, and presentation skills, including experience delivering executive-level findings, business cases, roadmaps, and strategic recommendations.
• Strong engagement management capability, including scope, budget, team, priorities, risks, dependencies, and client expectations.
• Experience leading and developing consulting teams, reviewing complex work, and maintaining consistent delivery standards.
• Strong knowledge of the legal technology market and principal platforms used by corporate legal departments.
• Practical understanding of GenAI and its application, risks, and governance considerations within legal and professional services environments.
• Experience leading CLM readiness, selection, implementation, or contracting transformation engagements.
• Experience with legal operating model design, legal operations strategy, or broader legal transformation programs.
• Experience developing business cases, transformation roadmaps, technology strategies, or investment recommendations.
• Commercial acumen, including experience supporting proposals, scoping, pricing, and account growth while protecting delivery quality.
• Collaborative, hands-on leadership style that balances strategic oversight with direct contribution when needed.

Preferred Qualifications

• Experience leading ELM, matter management, intake, DMS, workflow, or related legal technology assessments, selections, or transformation programs.
• Experience with Legal GenAI vendor selection, pilots, implementation, governance, or adoption programs.
• Hands-on knowledge of Legal GenAI platforms and prompt development or evaluation methodologies.
• Change management experience or certification (for example, Prosci).
• Formal project management, process improvement, or business analysis qualifications.
• Previous consulting or professional services experience with large multinational organizations.
• A second language relevant to an international client base.

Compensation & Benefits

• Leadership responsibility for complex engagements with major global legal departments.
• Direct advisory relationships with General Counsel and senior legal and legal operations leaders.
• Opportunity to work across legal operating models, contracting, legal technology, and GenAI rather than a single solution area.
• A meaningful role in shaping consulting methodologies, offerings, and market propositions.
• Responsibility for building team capability and developing the next generation of consultants.
• Opportunities to contribute to business development, thought leadership, and continued growth of the practice.

Location

• Not specified in the provided job description.