Overview
This role manages the full lifecycle of client and vendor contracts, from initial request through final signature and distribution, while ensuring adherence to organizational policies, procedures, and requirements. The position serves as a liaison between sales, procurement, and multiple stakeholders within a global organization.
This role is 100% work from home within the United States.
Responsibilities
- Serve as a contractual subject matter expert to ensure specified contract redlines are approved by all necessary parties while meeting business, operational, and regulatory requirements.
- Manage standard agreements and documentation requirements; ensure accuracy and completeness of contracts prior to finalization.
- Support sales and procurement by assembling documentation required for specialized services.
- Support client negotiations and act as liaison between sales/procurement, global operations, and legal; represent the organization (with legal) on client/vendor calls.
- Draft routine contract language within given parameters and manage SLA requirements.
- Perform contractual document administration, maintenance, and renewal reminders according to contract management database requirements.
- Deliver contract management knowledge and refresher sessions.
- Support company or strategic projects from a contract management perspective.
- Support corporate in-house counsel.
- Develop and provide direct supervision to entry-level professional individual contributors (e.g., Administrative Assistant or Associate Accountant).
- Collaborate with other business groups to support business performance.
Requirements
- Ability to work in a matrix environment, gathering input from multiple stakeholders and subject matter experts under tight deadlines.
- Ability to manage multiple deadlines while demonstrating a strong sense of urgency and a commitment to accuracy and complete deliverables.
- Working knowledge of contract terms and conditions; proficient understanding of contract management principles and guidelines.
- Analytical skills with high attention to detail, along with negotiation and stakeholder/customer management skills.
- Exceptional written (grammar and proofreading) and verbal communication skills.
- Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, etc.) and experience working with CRM tools and other data management applications (e.g., Siebel).
- Strong interpersonal skills and ability to build and maintain positive relationships with management, peers, and stakeholders.
Education & Experience
- Degree holder in Business Administration or a comparable discipline; Paralegal Certification or above is a plus.
- Three to five years of corporate contracting experience, with at least two years involving sales of service.
- Experience in contract management, process management, or an equivalent function, with proven skills drafting, reviewing, negotiating, and redlining a variety of contractual agreements (including but not limited to: MSAs, NDAs, SOWs, SLAs).
- Experience working with multinational teams and in international cultural/work environments.
Compensation & Benefits
- Salary range: approximately $60-70,000 annual base.
- Remote work with occasional business travel.
- Medical, Vision, Dental, and supplementary benefit plans.
- 401k with an employer match, and an Employee Stock Purchase Plan (ESPP).
- Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays.
Equal Employment Opportunity
The organization is an equal opportunity employer committed to a workplace and recruitment process free from unlawful discrimination, harassment, and retaliation. Employment decisions are based on qualifications, merit, and business needs, without discrimination on protected characteristics under applicable law.