Overview
A well-established personal injury law firm with nearly 30 years of experience is seeking a seasoned Personal Injury Attorney to join their team as an Intake Attorney. This role serves as the first and most trusted legal contact for individuals and families seeking representation after serious injury or loss. It is ideal for an experienced attorney who wishes to remain engaged in legal practice without the demands of courtroom litigation and heavy caseloads.
Responsibilities
- Serve as the primary legal contact for prospective clients during the intake process
- Conduct intake consultations by phone or in person with empathy, professionalism, and sound judgment
- Evaluate potential claims based on liability, damages, and overall case viability
- Identify significant injury and high-value matters appropriate for firm representation
- Clearly explain the legal process, client expectations, and fee structure
- Answer client questions thoroughly to build trust and confidence
- Maintain accurate, detailed documentation of intake decisions and case details within the client management system
- Collaborate with intake staff and leadership to ensure a consistent, high-quality client experience
- Assist with additional intake-related or administrative tasks as needed
- Travel occasionally within the Phoenix metro area to meet potential clients
Requirements
- Juris Doctor (JD) from an accredited law school
- Active bar license in good standing
- Extensive experience practicing law, preferably with personal injury and trial experience
- Exceptional interpersonal and communication skills
- Ability to quickly assess facts, issues, and client needs
- Calm, professional demeanor when working with individuals experiencing stress or trauma
- Strong attention to detail and sound professional judgment
- Comfort working in a structured, metrics-informed environment while prioritizing client experience
Preferred Qualifications
- Residence in the Phoenix metro area
- Significant experience evaluating personal injury matters, including catastrophic injury cases
- Trial experience with a deep understanding of case value and risk assessment
- Proven ability to build rapport and trust with clients quickly
- Experience documenting case evaluations clearly and accurately
- Comfort handling emotionally sensitive conversations with professionalism and care
Work Environment & Expectations
- Full-time position
- Primarily remote with firm-provided equipment
- Arizona-based preferred; Phoenix metro area strongly preferred
- Private, professional home office required
- Occasional in-office attendance for meetings, training, or firm events
- Occasional travel within the Phoenix metro area to meet potential clients
- Occasionally on-call during evenings or weekends as part of a shared rotation
- Periods of extended sitting and computer-based work
- Ability to lift up to 25–40 pounds as needed for materials or equipment
Compensation & Benefits
- Competitive pay with room for growth
- Work from home
- Health, dental, vision, and life insurance
- Health Savings Account (HSA)
- 401(k) with company match after 1 year of service
- Paid time off and paid family leave
- Team appreciation events, perks, discounts, and more
Location
- Primarily remote role
- Preference for candidates based in Arizona, especially the Phoenix metro area
This role offers an opportunity to be a trusted legal voice for clients during critical moments, supported by a collaborative team and a refined intake process. Experienced attorneys who value professionalism, client connection, and thoughtful case evaluation are encouraged to apply.