Intake Specialist

Overview

This role is an opening for an Intake Specialist in the Las Vegas office. The position involves connecting with potential clients and gathering accurate information while providing compassionate, professional communication.

Responsibilities

• Connect with potential clients via calls, texts, and emails.
• Take accurate, detailed notes and organize them into complete summaries.
• Handle calls with genuine empathy and compassion.
• Organize and maintain notes using CRM software.
• Perform other duties and responsibilities as assigned.

Requirements

• Professional communication skills.
• Strong attention to detail and ability to multi-task.
• Great people skills.
• Tech savvy.
• Ability to work independently as well as in a team environment.
• Ability to work overtime and travel as needed is also required.
• Call center or high volume call environment preferred.

Preferred Qualifications

• Intake experience is a plus.
• Bilingual in Spanish is a plus.

Compensation & Benefits

• Pay: $22.00 - $28.00 per hour
• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule

• 8 hour shift
• Day shift
• Monday to Friday

Location

• Remote (for now - that may change in the future)

Other Information

• Full-time position.
• Response will be given to candidates who closely meet the qualifications.
• EOE M/F/D/V.
• No phone inquiries.
• No recruiters.