IP Operations Specialist

Overview

This role involves joining the organization’s Hub Practice Systems Department as an IP Operations Specialist. The Hub is a remote-first group; employees primarily work from home with no expectation of a regular in-office presence.

This remote-first position emphasizes candidates located in MA, DE, NY, CA, DC, MN, TX, GA, and IL.

Responsibilities

• Perform administrative, procedural, and project-based duties related to transfers, process review, client special procedures, audits, reporting, forms, and other operational needs of practice groups.
• Support the transfer process within Practice Systems by coordinating transfer-related workflows, tracking status, resolving routine issues, and escalating complex matters as appropriate.
• Assist with internal processes and outside vendor coordination for services such as PTA, proofreading, and other Practice Systems support functions.
• Maintain and manage project logs, track assigned work, document new or revised procedures, and assist with training and cross-training within the operations group and with other teams as needed.

Requirements

• Bachelor’s degree in business administration or similar field, or equivalent experience.
• At least 3 years of experience in patent or trademark prosecution support services (preferred).
• Demonstrated proficiency in:
  • Microsoft Word
  • Microsoft Excel
  • IP docketing/management systems
  • Document management systems

Compensation & Benefits

• Competitive pay with discretionary bonus opportunities and a benefits package including:
  • Comprehensive medical and dental coverage
  • Generous paid time off
  • Tuition reimbursement
• Retirement and profit sharing plans with employer contribution.
• Back-up child care and health and wellness initiatives.
• Final compensation will be based on factors including education, experience, skills, professional background, overall qualifications, and location.

Estimated starting pay (based on a 35-hour workweek):

• In Boston, New York, San Diego, and Silicon Valley: $28.02 - $35.16 per hour, equivalent to $51,000 - $64,000 annually.

Estimated starting pay (based on a 37.5-hour workweek):

• In Chicago, Minneapolis, and Washington, D.C.: $26.15 - $32.82 per hour, equivalent to $51,000 - $64,000 annually.

Location

Remote-first role with emphasis on candidates in MA, DE, NY, CA, DC, MN, TX, GA, and IL.