Overview
This role involves serving as a product specialist and legal engineering liaison for the post-sales organization, helping drive adoption and long-term expansion across the Korean legal market. You will act as a trusted face for the organization with law firm partners, associates, innovation teams, and in-house counsel—translating Korean legal practice needs into actionable feedback for Product and Engineering, while bringing market insights back to the broader go-to-market organization.
Responsibilities
- Build trusted relationships with law firm and in-house legal teams in Korea by understanding their workflows and providing tailored guidance on incorporating AI into daily practice.
- Design and lead onboarding sessions, training workshops, and ongoing enablement programs that drive adoption and maximize platform value for Korean-speaking legal professionals.
- Partner with Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated impact and engagement.
- Identify obstacles to adoption through thoughtful engagement and legal empathy, then develop and implement strategies to overcome them.
- Translate legal practice needs into actionable feedback for product and engineering teams, shaping product development through the lens of Korean legal practice.
- Contribute customer-facing content for the Korean market, such as training materials, use case guides, and FAQ resources, to support customer success across practice areas.
Requirements
- Korean legal qualification (변호사 자격) or equivalent, with 3+ years of experience as a qualified lawyer at a top-tier Korean or international law firm.
- Fluency in Korean and English, with the ability to operate seamlessly across both languages in professional settings.
- Executive engagement skills and presence, including the ability to establish strong relationships with key decision-makers and build credibility at all levels.
- Strong presentation skills for both legal and executive audiences (including impromptu whiteboard discussions, presentations, and demos).
- Strong understanding of legal processes and challenges faced by legal professionals, with curiosity about how AI can transform the legal industry.
- Sales or customer-facing experience, including law firm business development and/or secondment, is a plus, as is experience directly managing law firm client matters and client relationships.
Preferred Qualifications
- Experience managing law firm client matters and client relationships.
- Secondment experience.
- Direct law firm business development experience.
Compensation & Benefits
- Not specified in the provided description.
Location
Korea (Korean legal market-facing role).