eDiscovery Senior Project Manager

Overview

This Senior Project Manager role provides high-level management, delegation, and execution of day-to-day e-discovery project tasks, reporting to PM Directors. Responsibilities include concurrently managing multiple projects of significant complexity. The role collaborates with attorneys, paralegals, IT personnel, and other members of counsel and/or client legal teams to ensure successful completion of e-discovery matters. Planning for project execution is required, along with mentoring, training, and delegation to project team members as needed.

Responsibilities

Leadership

• Serve as a point of escalation for junior team members.
• Provide training and supervision for junior team members.
• Motivate team members to create an environment where employees thrive.
• Manage and plan project resources.
• Identify and facilitate growth opportunities for colleagues.
• Identify operational risk areas and implement strategies to mitigate risk for clients.

Client Engagement and Reporting

• Participate in strategic client meetings (quarterly meetings; in-person meetings, etc.) and oversee client-level reporting.
• Initiate and participate in business development opportunities with GRO.
• Initiate and provide guidance to junior PMs on building client relationships.

Project Management

• Provide end-to-end oversight of discovery matters and act as the primary client point of contact.
• Provide expertise and consultative advice regarding data collections, processing, review workflows, analytics, and production/export deliverables.
• Create and maintain project schedules and reporting, including defining activities, sequence of events, dependencies, work effort, duration, and associated resource requirements.
• Develop and manage relationships with internal teams.
• Define, articulate, implement, and monitor quality standards on all project deliverables.
• Plan and manage internal and external project communications to ensure effective exchange of project information and deliverables.
• Serve as an expert on review platforms and proprietary offerings.
• Forecast, track, and manage project budgets.
• Successfully oversee and consult on multiple concurrent complex projects.
• Generate and distribute reporting metrics and other identified KPIs as needed for each project.
• Develop strong client relationships through collaborative, consultative service.

Qualifications

• BA/BS degree or minimum 5 years in the litigation support / legal industry.
• Demonstrable experience of leadership responsibilities.
• 5 years of experience using the Relativity platform or equivalent eDiscovery tools.
• Willingness to travel.
• Demonstrated experience managing multiple concurrent projects involving cross-functional teams within budgetary and schedule constraints.
• Demonstrated ability to manage client expectations and maintain client satisfaction.
• Demonstrated experience coordinating project work and resources with global resources.
• Proactive approach to problem-solving with the ability to anticipate client needs.
• Ability to confront unexpected problems quickly and effectively.
• Available for a flexible schedule driven by client requirements that will periodically exceed a standard 40 hour work week depending on project needs.
• Strong teamwork, communication (written and oral), client management, and interpersonal skills.
• Demonstrated ability to manage project teams, including teams of supporting project managers.

Compensation & Benefits

• Not specified.

Location

• Remote (with travel required).