Legal Operations Analyst II

Overview

This role supports Legal Platform Services, including Vendor Legal, Marketing Legal, and Commercial Legal teams. You will drive contract operations and technology initiatives across multiple teams by partnering with stakeholders across Legal, Finance, Product, Business Systems, Financial Systems, Procurement, IT, and vendors.

Responsibilities

• Manage and optimize the Ironclad CLM platform, including:
  • System administration
  • Workflow configuration
  • Template management
  • Approval routing
  • System integrations (including Zip and Salesforce)
• Oversee contract database management, ensuring data integrity and reporting accuracy
• Develop and implement technical solutions for contract intake, triage, and lifecycle management for both vendor and commercial agreements
• Partner with Procurement, Financial Systems, Business Systems, IT, and vendors on system integrations, API connections, and technical troubleshooting
• Create training materials, playbooks, self-service resources, and documentation for contract management systems and tools
• Own end-to-end process improvement initiatives across contract operations:
  • Identify inefficiencies
  • Design scalable solutions
  • Drive implementation from concept through adoption
• Build and manage department-wide reports and dashboards with detailed metrics for Legal Leadership
• Support cross-functional initiatives as assigned (e.g., data field review and analysis, audits)
• Oversee knowledge management, maintaining:
  • FAQs
  • Legal team intranet hubs
  • Internal/external materials
  • Process documents
  • Template libraries
  • Legal webpages
• Assist with general administrative, project management, and special projects as needed, adapting to a changing environment

Requirements

• 3+ years of in-depth experience in contract management, legal operations, or contract technology administration
• Advanced proficiency with Ironclad, Zip, and similar CLM/procurement platforms
• Experience with additional tools such as Jira, Salesforce, Notion, Google, and Contentful
• Demonstrated success implementing legal technology solutions and process automation
• Comfort with data analysis, reporting, and metrics-driven decision-making
• Project management skills and ability to coordinate tasks and timelines across multiple stakeholders
• In-house legal team experience in fast-paced environments with quick decision-making
• Strong communication skills (verbal and written)
• High attention to detail and ability to adjust on the fly
• Strong problem-solving skills, proactivity, and a team-focused mindset
• Bias for action and a sense of urgency on all matters
• Primarily a legal operations and technology role; does not involve substantive legal negotiation or serving as primary counsel on vendor or commercial agreements

Preferred Qualifications

Not specified.

Compensation & Benefits

• Base Pay Grade: H
• Equity Grade: 4
• Employees new to the organization typically come in at the start of the pay range.

Base pay ranges:

• USA base pay range (CA, WA, NY, NJ, CT) per year: $100,000 - $150,000
• USA base pay range (all other U.S. states) per year: $88,000 - $138,000

Base pay is part of a total compensation package that may include:

• Equity rewards
• Monthly stipends for health, wellness, and tech spending
• Benefits, including 100% subsidized medical coverage, plus dental and vision for you and your dependents

Benefits highlights:

• Health care coverage: premiums covered for all levels of coverage for you and your dependents
• Flexible Spending Wallets: generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
• Time off: competitive vacation and holiday schedules
• ESPP: employee stock purchase plan enabling you to buy shares at a discount

Location

Remote-first. Most roles are remote and can be worked almost anywhere within the country of employment.

For roles that are not fully remote, remote flexibility may exist in proximity roles with occasional required in-office work, while a limited number of roles are office-based due to the nature of responsibilities.

Please note that visa sponsorship is not available for this position.

For U.S. positions that could be performed in Los Angeles or San Francisco: Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, qualified applicants with arrest and conviction records will be considered.