Legal Operations Analyst II

Overview

The Legal, Compliance, and Public Affairs team is seeking an experienced Legal Operations Analyst II to support Legal Platform Services, including Vendor Legal, Marketing Legal, and Commercial Legal teams. This role drives contract operations and technology initiatives across multiple teams, partnering with stakeholders across Legal, Finance, Product, Business Systems, Financial Systems, Procurement, and other internal groups to optimize workflows and streamline processes.

Responsibilities

• Manage and optimize an Ironclad CLM platform, including system administration, workflow configuration, template management, approval routing, and system integrations (including Zip and Salesforce)
• Oversee contract database management to ensure data integrity and reporting accuracy
• Develop and implement technical solutions for contract intake, triage, and lifecycle management for both vendor and commercial agreements
• Partner with Procurement, Financial Systems, Business Systems, IT, and vendors on system integrations, API connections, and technical troubleshooting
• Create training materials, playbooks, self-service resources, and documentation for contract management systems and tools
• Lead end-to-end process improvement initiatives across contract operations, including identifying inefficiencies, designing scalable solutions, and driving implementation through adoption
• Build and manage department-wide reports and dashboards with detailed metrics for Legal Leadership
• Support cross-functional initiatives, such as data field review and analysis, audits, and other initiatives as assigned
• Oversee knowledge management, maintaining FAQs, legal team intranet hubs, internal/external materials, process documents, template libraries, and legal webpages
• Provide general administrative and project management support, as well as special projects as needed, in an ever-changing environment

Requirements

• 3+ years of in-depth experience in contract management, legal operations, or contract technology administration
• Advanced proficiency with Ironclad, Zip, and similar CLM/procurement platforms
• Experience with additional tools such as Jira, Salesforce, Notion, Google, and Contentful
• Demonstrated success implementing legal technology solutions and process automation
• Comfort with data analysis, reporting, and metrics-driven decision-making
• Project management skills, including coordinating tasks and timelines across multiple stakeholders
• In-house legal team experience in fast-paced environments that value quick decision-making
• Excellent verbal and written communication skills
• Strong attention to detail, with the ability to adjust quickly, solve problems, and act proactively
• A sense of urgency and a highly responsive, proactive approach
• Team player mindset; able to handle work of any size

Preferred Qualifications

• This role is primarily legal operations and technology. While you will work closely with contracts, the position does not involve substantive legal negotiation or serving as primary counsel on vendor or commercial agreements.

Compensation & Benefits

• Base Pay Grade: H
• Equity Grade: 4
• Employees new to the organization typically come in at the start of the pay range.

Base pay range (per year):

• USA base pay range (CA, WA, NY, NJ, CT): $100,000 - $150,000
• USA base pay range (all other U.S. states): $88,000 - $138,000

Base pay is part of a total compensation package that may include:

• Equity rewards
• Monthly stipends for health, wellness, and tech spending
• Benefits including 100% subsidized medical coverage, dental and vision for you and your dependents

Additional benefits highlights include:

• Flexible spending wallets and generous stipends for technology, food, various lifestyle needs, and family forming expenses
• Competitive vacation and holiday schedules
• ESPP (employee stock purchase plan) enabling you to buy shares at a discount

Please note: visa sponsorship is not available for this position.

Location

Remote-first role. Most roles are remote, and you can work almost anywhere within the country of employment. For proximal roles, remote flexibility is available, with occasional requirements to work out of the assigned office. A limited number of roles are office-based due to the nature of job responsibilities.

San Francisco and Los Angeles fair chance considerations apply: the organization will consider for employment qualified applicants with arrest and conviction records pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance.

Work Authorization / Accommodations

Reasonable accommodations are available for candidates needing individualized support during the hiring process.