Legal Operations Analyst II

Overview

This role supports Legal Platform Services, including Vendor Legal, Marketing Legal, and Commercial Legal teams. The position drives contract operations and technology initiatives across multiple teams, partnering with stakeholders across Legal, Finance, Product, Business Systems, Financial Systems, Procurement, and other internal groups to optimize workflows, implement scalable tools, and streamline processes.

Responsibilities

• Manage and optimize the Ironclad CLM platform, including system administration, workflow configuration, template management, approval routing, and system integrations (including Zip and Salesforce)
• Oversee contract database management, ensuring data integrity and reporting accuracy
• Develop and implement technical solutions for contract intake, triage, and lifecycle management for both vendor and commercial agreements
• Partner with Procurement, Financial Systems, Business Systems, IT, and vendors on system integrations, API connections, and technical troubleshooting
• Create training materials, playbooks, self-service resources, and documentation for contract management systems and tools
• Own end-to-end process improvement initiatives across contract operations: identify inefficiencies, design scalable solutions, and drive implementation from concept through adoption
• Build and manage department-wide reports and dashboards with detailed metrics for Legal Leadership
• Support cross-functional initiatives (e.g., data field review and analysis, audits, and other assigned initiatives)
• Oversee knowledge management by maintaining FAQs, legal team intranet hubs, internal/external materials, process documents, template libraries, and legal webpages
• Assist with general administrative, project management, and special projects as needed in an ever-changing environment

Requirements

• 3+ years of in-depth experience in contract management, legal operations, or contract technology administration
• Advanced proficiency with Ironclad, Zip, and similar CLM/procurement platforms
• Experience with additional tools such as Jira, Salesforce, Notion, Google, and Contentful
• Demonstrated success implementing legal technology solutions and process automation
• Comfort with data analysis, reporting, and metrics-driven decision-making
• Project management skills and ability to coordinate tasks and timelines across multiple stakeholders
• In-house legal team experience, working at fast-paced companies that value quick decision-making
• Excellent verbal and written communication skills
• Strong bias for action and proactive problem-solving
• Extreme attention to detail, ability to adjust on the fly, and strong proactivity
• Sense of urgency on all matters
• Highly responsive, proactive, and a team player mindset
• This role is primarily legal operations and technology. It does not involve substantive legal negotiation or serving as primary counsel on vendor or commercial agreements

Preferred Qualifications

• None listed

Compensation & Benefits

• Base Pay Grade: H
• Equity Grade: 4
• Employees new to the organization typically come in at the start of the pay range.
• Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents).

Base pay range (per year):

• USA base pay range (CA, WA, NY, NJ, CT): $100,000 - $150,000
• USA base pay range (all other U.S. states): $88,000 - $138,000

Benefits highlights include:

• Health care coverage: covers all premiums for all levels of coverage for you and your dependents
• Flexible Spending Wallets: generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
• Time off: competitive vacation and holiday schedules
• ESPP: employee stock purchase plan enabling you to buy shares at a discount

Location

Remote-first organization. Most roles are remote and you can work almost anywhere within the country of employment. Proximal roles have flexibility to work remotely but will occasionally be required to work out of an assigned office. A limited number of roles remain office-based due to the nature of job responsibilities.

Visa sponsorship is not available for this position.

For U.S. positions that could be performed in Los Angeles or San Francisco: pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, qualified applicants with arrest and conviction records may be considered.