Legal Operations Analyst II

Overview

This role supports the Legal, Compliance, and Public Affairs function by driving contract operations and legal technology initiatives. You will partner across Legal, Finance, Product, Business Systems, Financial Systems, Procurement, IT, and vendors to optimize workflows and implement scalable tools that help teams move faster.

Responsibilities

• Manage and optimize the Ironclad CLM platform, including:
  • System administration
  • Workflow configuration
  • Template management
  • Approval routing
  • System integrations (including Zip and Salesforce)
• Oversee contract database management, ensuring data integrity and reporting accuracy
• Develop and implement technical solutions for contract intake, triage, and lifecycle management for both vendor and commercial agreements
• Partner with Procurement, Financial Systems, Business Systems, IT, and vendors on system integrations, API connections, and technical troubleshooting
• Create training materials, playbooks, self-service resources, and documentation for contract management systems and tools
• Own end-to-end process improvement initiatives across contract operations:
  • Identify inefficiencies
  • Design scalable solutions
  • Drive implementation from concept through adoption
• Build and manage department-wide reports and dashboards with detailed metrics for Legal Leadership
• Support cross-functional initiatives, such as data field review and analysis, audits, and other assignments
• Oversee knowledge management, maintaining:
  • FAQs
  • Legal team intranet hubs
  • Internal/external materials
  • Process documents
  • Template libraries
  • Legal webpages
• Assist with general administrative support, project management, and special projects as needed in an ever-changing environment

Requirements

• 3+ years of in-depth experience in contract management, legal operations, or contract technology administration
• Advanced proficiency with Ironclad, Zip, and similar CLM/procurement platforms
• Experience with additional tools such as Jira, Salesforce, Notion, Google, and Contentful
• Demonstrated success implementing legal technology solutions and process automation
• Comfort with data analysis, reporting, and metrics-driven decision-making
• Project management skills, including coordinating tasks and timelines across multiple stakeholders
• In-house legal team experience in fast-paced environments that value quick decision-making
• Strong initiative to simplify and improve legal processes
• Ability to adapt quickly to changing processes and new priorities
• Excellent verbal and written communication skills
• Strong bias for action and willingness to take ownership
• Extreme attention to detail, ability to adjust on the fly, and strong problem-solving skills
• Clear sense of urgency and being highly responsive/proactive
• Team-oriented mindset (no job too big or too small)
• Humility, integrity, and a desire to be part of a strong, supportive team
• Note: This is primarily a legal operations and technology role. The position does not involve substantive legal negotiation or serving as primary counsel on vendor or commercial agreements.

Preferred Qualifications

• Not specified

Compensation & Benefits

Base Pay Grade: H
Equity Grade: 4

Employees new to the organization typically come in at the start of the pay range. The pay structure is based on factors including location, experience, and job-related skills.

Base pay range (per year):

• USA base pay range (CA, WA, NY, NJ, CT): $100,000 - $150,000
• USA base pay range (all other U.S. states): $88,000 - $138,000

Base pay is part of a total compensation package that may include:

• Equity rewards
• Monthly stipends for health, wellness, and tech spending
• Benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents)

Additional benefits include:

• Health care coverage for all premiums for you and your dependents
• Flexible Spending Wallets (stipends for Technology, Food, various Lifestyle needs, and family forming expenses)
• Competitive vacation and holiday schedules
• ESPP (employee stock purchase plan enabling you to buy shares at a discount)

The organization can provide reasonable accommodations during the hiring process.

Location

Remote-first. Most roles are remote, and you can work almost anywhere within the country of employment. Occasionally, roles in proximal locations may require working from an assigned office. A limited number of roles are office-based due to job responsibilities.

Please note that visa sponsorship is not available for this position.

For U.S. positions that could be performed in Los Angeles or San Francisco: Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, qualified applicants with arrest and conviction records will be considered.