Overview
This role involves supporting title production and policy issuance in a fast-paced environment while meeting strict deadlines. The position requires strong communication skills (oral and written), attention to detail, and a customer-focused approach.
Responsibilities
- Review real property title searches, deeds, tax records, map/plat records, and subdivision records; review and interpret surveys and/or plats.
- Read and interpret an attorney’s preliminary title opinion to produce residential and commercial binders, policies, and endorsements.
- Issue title insurance commitments, pro-forma and title insurance policies, date down endorsements, and handle commercial and specialty policy items.
- Coordinate and respond to underwriter and closing office questions related to policy issuance.
- Determine requirements and exceptions necessary to complete binders and policies in accordance with underwriting procedures and state laws.
- Request authorization for binders that exceed liability limitations.
- Recognize title defects and seek advice from counsel regarding insurability.
- Correspond with clients to obtain missing documentation or clarify information.
Requirements
- General understanding of title insurance and title policy issuance.
- Ability to learn Alabama, Georgia, North Carolina, South Carolina, and Tennessee Department of Insurance procedural rules related to Title Production regulations.
- Title Insurance License (can be obtained after hire).
- Strong organization, communication, and execution/decision-making skills.
- Proficiency with SoftPro.
- Proficiency with Microsoft Suite.
- Ability to initiate work (self-starter) and prioritize workload.
- Exceptional commitment to ethics, integrity, and compliance.
- Exceptional customer service attitude and people skills.
- Ability to multitask effectively in a fast-paced environment with demonstrated organizational skills.
- Strong and accurate attention to detail.
- Ability to utilize company software and office equipment.
- Ability to create a positive image through professional appearance, actions, and conduct with fellow employees and customers.
- Ability to work collaboratively with others and develop/maintain professional relationships with customers.
Compensation & Benefits
- Medical, Dental, Vision, Life & other supplemental insurance after 60 days of employment
- 401K with Employer Matching (after 1 year of employment)
- PTO and Sick time (after 90 day review and yearly anniversary); first year is accrued
- Paid Federal Holidays
- Employer-paid life insurance policy