Manager, Legal Programs (Product)

Overview

The organization is seeking a Manager, Legal Programs (Product) to join its Product Legal function. This program- and process-oriented role focuses on designing, building, and continuously improving legal compliance programs that keep products, marketing, and supply chain activities compliant as the business scales.

You will partner closely with the Privacy Program Manager, Privacy/AI, Regulatory, Marketing, Policy, Marketing and Quality teams, translating complex legal and regulatory requirements into practical, repeatable processes the business can run.

Responsibilities

• Program design & build:

  • Design and stand up scalable legal compliance programs from scratch.
  • Define scope, intake, workflows, roles and responsibilities (RACI), SLAs, tooling, and documentation.
  • Ensure legal review is consistent, well-governed, and auditable across the business.

• Process creation & improvement:

  • Map existing legal and compliance processes, identify gaps and bottlenecks, and refine them continuously.
  • Build repeatable playbooks, templates, checklists, and self-serve resources to reduce cycle time and manual effort while improving quality and coverage.

• Knowledge repository and resource library management:

  • Partner with Marketing Compliance and Product teams to create, maintain, and update knowledge repositories and guidance documents for self-service tools.

• Marketing and operations compliance:

  • Build and run the program that keeps advertising, promotional, and CRM content compliant.
  • Coordinate legal, regulatory, and medical/clinical review of claims and creative.
  • Maintain substantiation and approval records.
  • Manage the review queue and turnaround times.
  • Partner with Marketing and Brand to embed compliance into their workflows.
  • Work with Supply Chain, Procurement, Quality, and Regulatory teams to operationalize compliance across sourcing, manufacturing, and fulfillment.

• Cross-functional coordination:

  • Act as the connective tissue between Legal and business teams (Product, Engineering, Marketing, Quality, Regulatory, AI/Privacy).
  • Run intake, triage incoming requests, coordinate stakeholder input, escalate matters requiring senior legal review, and track issues to resolution.

• Risk assessments & documentation:

  • Project-manage risk assessments, audits, and reviews.
  • Maintain program artifacts such as trackers, inventories, records of decisions, and audit trails.
  • Prepare status reporting and metrics that provide leadership visibility into program health.

• Scale & tooling:

  • Identify where process, automation, and systems can create leverage.
  • Evaluate and implement tooling.
  • Drive change management so new programs and workflows are adopted and sustained.

Requirements

• 8+ years of program or project management experience in legal, compliance, regulatory, or operations—ideally within a regulated industry such as healthcare, life sciences, consumer products, or e-commerce.
• Demonstrated experience designing and building programs and processes from scratch (including intake, workflow, documentation, and governance design), not just running existing ones.
• Hands-on experience with one or more of:
  • Supply chain / vendor compliance
  • Marketing / advertising compliance
  • Product regulatory compliance
• Track record of process creation and continuous improvement, including mapping workflows, removing friction, and building repeatable playbooks, templates, and self-serve resources.
• Strong cross-functional collaboration skills, including comfort partnering with Legal, Regulatory, Marketing, Supply Chain, Product, and Engineering stakeholders and translating between them.
• Excellent organizational skills and written and verbal communication, with strong attention to detail and the ability to manage multiple workstreams simultaneously.
• Comfort with ambiguity and a bias toward action; ability to operate independently in a fast-paced, evolving environment and bring structure where none exists.
• Proficiency with program/project management and collaboration tools (e.g., ticketing/intake systems, trackers, and workflow automation).

Preferred Qualifications

• Experience in telehealth, digital health, pharmacy, or another regulated healthcare setting.
• Familiarity with privacy frameworks (e.g., HIPAA, CCPA/CPRA, GDPR) and/or advertising and product-claim regulations (e.g., FTC, FDA).
• Experience supporting vendor due-diligence, third-party risk, or supplier onboarding programs.
• Relevant certifications (e.g., PMP, CIPP, CIPM, or Six Sigma / process-improvement credentials).

Compensation & Benefits

For full-time roles, benefits include:

• Competitive salary & equity compensation
• Unlimited PTO, company holidays, and quarterly mental health days
• Comprehensive health benefits including medical, dental & vision, and parental leave
• Employee Stock Purchase Program (ESPP)
• 401k benefits with employer matching contribution
• Offsite team retreats

Location

Remote/flexible work is available (location details not specified in the posting).