Online Notary Public (Remote)

Overview

The organization is expanding and seeking an Online Notary Public to support United States–based website users. This independent contractor role is performed remotely and focuses on U.S. customer support (Canadian customers are also served, but this position is dedicated to U.S. users).

Hours include some weekend availability: 1–6pm on weekdays and 9am–6pm on weekends.

Responsibilities

• Complete notarization of customer documents
• Verify authenticity of important documents while working remotely
• Explain the notarization process to customers and provide a professional, responsive experience
• Review and verify signer identity in accordance with the commissioning state’s requirements
• Confirm the signer understands the document and is signing willingly
• Review documents for completeness and correct certificate wording
• Administer acknowledgement and jurat notarial acts
• Record each notarization in a digital notary journal as required by state law
• Certify authenticity of signatures on important legal documents
• Serve as a witness for other notaries’ sessions when required and available
• Support product quality by testing features and reporting bugs and improvement ideas to the notary team
• Manage customer communication through the organization’s internal account portal
• Maintain required certification as mandated by state
• Assist with testing and quality assurance, when needed

Requirements

• More than 6 months of experience in a Remote Online Notary Public role, handling confidential and private customer documents
• Valid Electronic Notary Public certification in Virginia
• Commissioned Notary Public in Virginia
• Strong attention to detail
• Effective verbal and written communication skills
• Technically savvy—ability to learn internal tools and new software
• Dependable attendance and punctuality
• Well-developed interpersonal and organizational skills
• Ability to resolve standard document issues with minimal assistance
• Minimum $25,000 error and omission insurance coverage (E&O)
• Working desktop computer/laptop, webcam, microphone, and high-speed internet connection

Compensation & Benefits

• $5.00–8.00 for the first notarial act
• $2.00–4.00 for each additional act
• Opportunity to serve as a witness, earning $5.00 for each completed session

Location

Remote (United States–based website users). Virginia certification and commissioning are required.