Overview
This role serves as the innovation partner for the Intellectual Property (IP) Practice Specialty Center (PSC), supporting improved legal service delivery through practice innovation, knowledge management, workflow optimization, and technology adoption. The position works closely with practice leaders, attorneys, and business teams to identify and implement innovative approaches that improve scalability and strengthen client outcomes, while ensuring work product remains guided by attorney judgment.
This position will be remote.
Responsibilities
Practice Partnership
- Serve as the primary Practice Innovation liaison for the IP PSC, providing strategic advice on innovation and knowledge management matters.
- Build trusted relationships with attorneys and practice leaders to identify opportunities to improve legal service delivery, knowledge sharing, productivity, and client value.
- Translate practice and client needs into actionable knowledge, innovation, workflow, and technology initiatives.
- Facilitate collaboration between attorneys and business teams to develop and implement practical solutions.
Innovation & Asset Development
- Develop, prototype, test, refine, maintain, and govern practice-specific knowledge assets, including playbooks, knowledge repositories, precedents, databases, workflows, templates, prompts, skills, and other solutions that can be reused across matters and practice groups.
- Capture attorney experience, institutional knowledge, and best practices, translating them into scalable assets that improve consistency, quality, and client value across the organization.
- Analyze legal workflows and deliverables to identify opportunities for automation, AI enablement, workflow improvement, and client-facing solutions, and translate successful practices into scalable workflows, knowledge assets, and reusable resources.
- Evaluate and pilot legal technology and AI tools, including performing comparative analyses and providing recommendations about purchase, expansion, and retirement of solutions.
- Coordinate with technology and business teams to ensure solutions are secure, scalable, sustainable, and aligned with governance requirements.
Attorney Enablement & Adoption
- Develop and deliver training, workshops, demonstrations, and support materials related to knowledge resources, technology, and innovation initiatives, in coordination with the Learning team.
- Advise attorneys and business professionals on effective use of firm tools, knowledge assets, and workflows.
- Promote adoption through practical use cases, demonstrations, pilot programs, and ongoing engagement with practice groups.
- Gather user feedback and adoption insights to refine solutions and maximize business impact.
- Monitor adoption, usage, feedback, and implementation barriers and adjust training, communications, and solution design accordingly.
Client Value & Impact
- Lead innovation, knowledge management, and workflow improvement projects for the IP PSC from concept through implementation.
- Contribute to the development of client-facing solutions, alternative service delivery models, and other strategic innovation initiatives.
- Support client presentations, demonstrations, feedback sessions, proposals, and business development initiatives that showcase Practice Innovation capabilities.
- Measure, communicate, and continuously improve the impact of Practice Innovation initiatives through adoption metrics, stakeholder feedback, lessons learned, and outcome assessment.
- Capture and share successful use cases, implementation lessons, and innovation success stories to expand impact across PSCs and the broader organization.
- Monitor developments in legal technology, knowledge management, artificial intelligence, and legal service delivery and participate in relevant firm, client, and industry events.
Position-specific Requirements
- J.D. and a 4-year degree in a relevant field required.
- Minimum 5 years’ experience as a practicing attorney or in knowledge management, innovation, or legal operations.
- Proven experience with legal technology, generative AI, knowledge management principles, and process improvement.
- Demonstrated ability to identify business challenges, develop practical, scalable solutions, and drive organizational change.
- Excellent communication skills, with the ability to collaborate with diverse teams and communicate complex concepts to non-technical stakeholders.
- Exceptional relationship-building, consulting, and stakeholder management skills, with the ability to influence and drive change without direct authority.
- Strong analytical and problem-solving abilities, with a proactive and innovative mindset.
Compensation & Benefits
Employees are entitled to compensation commensurate with skill and experience. Exact compensation will vary based on skills, experience, location, and other factors permitted by law.
Expected compensation ranges for this position in various states and jurisdictions:
- State of California: $155,000- $317,000
- Cleveland, OH: $149,000 - $220,000
- State of Colorado: $143,000 - $225,000
- State of Connecticut: $124,000 - $313,000
- State of Illinois: $141,000 - $273,000
- State of Maine: $106,000 - $244,000
- State of Maryland: $151,000 - $228,000
- State of Massachusetts: $155,000 - $297,000
- State of Minnesota: $155,000 - $257,000
- Jersey City, NJ: $169,000 - $306,000
- State of New York: $145,000 - $313,000
- State of Virginia: $154,000 - $295,000
- State of Vermont: $154,000 - $295,000
- State of Washington: $151,000 - $286,000
- Washington, D.C.: $201,000 - $295,000
The above salaries do not include a discretionary bonus. Bonus opportunities are non-guaranteed and depend on individual and organizational performance.
Full-time employees receive benefits including:
- Medical and dental coverage
- Life insurance
- Short-term and long-term disability insurance
- Pre-tax flexible spending account for certain medical and dependent care expenses
- An employee assistance program
- Paid Time Off
- Paid holidays
- Participation in a retirement plan program after meeting eligibility requirements
- And more
Location
Remote.
Application Materials
Please include a cover letter and resume when applying.
Equal Employment Opportunity
EOE/Minority/Female/Disabled/Vet. Principal Applicants Only.