Senior Contracts Manager
Overview
The organization is seeking a Contracts Manager or Sr. Contracts Manager to support commercial contracting for sales and go-to-market teams. This role partners closely with department leaders to review, negotiate, and manage contract activities, including work across SaaS and Professional Services agreements.
Responsibilities
- Handle general contract inquiries and support business development/sales teams with questions about contract language and acceptable revisions.
- Review and negotiate requested contract changes from internal teams, vendors, and customers to ensure activities comply with company requirements.
- Conduct due diligence review and oversight for new (and existing) third-party vendor services, including document coordination and analysis.
- Enter, update, and report on data in contract management tools.
- Serve as a central integration point for stakeholders involved in the contracting process.
- Regularly collaborate with senior-level sales leaders, executives, and subject matter experts when business decisions impact legal risk.
- Support contract processes, including form and playbook development, procedure and policy training, and assistance with contract management workflows.
- Perform other related duties as assigned.
Requirements
- Bachelor’s degree or equivalent.
- Approximately 5–12 years of experience negotiating complex software or software-as-a-service and consulting services contracts, including data rights, security, privacy, IP issues, and accurate SOWs.
- In-house experience within a technology company with a quarterly sales cycle.
- Knowledge of commercial contract practices in a sales-led environment, including experience improving processes and training others.
- Strong understanding of standard contract language and experience negotiating those terms.
- Excellent communication skills (verbal and written) and strong attention to detail.
- Ability to demonstrate creativity, critical thinking, initiative, and problem-solving.
- Ability to manage multiple work streams and coordinate across functional initiatives to meet deadlines.
- Comfort operating in a fast-moving, fast-changing environment.
- Demonstrated ability to use AI tools (e.g., Claude, Gemini, Ironclad) productively for day-to-day work, including delegating recurring tasks, iterating through multi-turn prompts, and critically evaluating outputs.
- Experience producing AI-powered work others reuse or run AI-enabled improvements with measurable outcomes.
- Experience negotiating NDAs, SaaS EULAs, DPAs, Service Agreements, and SOWs.
- Experience with both SaaS and Professional Services agreements is required.
Preferred Qualifications
- Experience building or improving contracting workflows, playbooks, and training materials.
Compensation & Benefits
Compensation includes a base salary, equity, and a variety of benefits.
- U.S. base salary range (Contracts Manager): $140,000 - $170,000 USD
- U.S. base salary range (Senior Contracts Manager): $170,000 - $210,000 USD
Actual title and base salary will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable.
Benefits include:
- Health, dental, and vision care for you and your family
- Life insurance
- Mental wellness coverage
- Fertility and growing family support
- Flex Time Off in addition to company-paid holidays
- Paid family leave, medical leave, and bereavement leave policies
- Retirement saving plans
- Allowance to customize your work and technology setup at home
- Annual professional development stipend
Location
This role offers flexible work options, including fully remote work or working full-time from a physical office.
The organization supports collaboration across 27 U.S. states, 2 Canadian Provinces, India, Luxembourg, and England. Physical offices are located in San Francisco, New York City, Mumbai, and Bangalore.