Overview
This Senior Counsel role supports the organization’s commercial contracting function and strategic business initiatives. The work focuses on drafting, reviewing, and negotiating customer-facing and strategic commercial transactions, with emphasis on SaaS, software licensing, strategic partnership and go-to-market arrangements, cloud services, AI-enabled offerings, data processing, and related commercial agreements.
Responsibilities
- Lead customer, procurement, and strategic commercial negotiations and transactions, including technology-related legal work.
- Draft, review, and negotiate software, SaaS and hybrid, cloud services, AI-related offerings, and strategic partnership agreements.
- Coordinate with Sales, Finance, Security, IT, Compliance, and other stakeholders to meet timelines, clarify expectations, and resolve issues.
- Manage stakeholder and customer communications.
- Serve as a trusted advisor by providing creative, strategic legal advice and business counsel on commercial, operational, and strategic legal issues.
- Provide timely and accurate responses.
- Negotiate a high volume of contracts, ranging from straightforward matters to complex issues.
- Identify issues and propose practical solutions.
- Engage directly with customers to ensure their needs are heard and addressed.
- Recommend and help implement process improvements, including new standard forms or variations to increase efficiency and align with business and product requirements.
- Use AI legal technology tools effectively to improve contract review and drafting efficiency.
- Evaluate which tools fit specific use cases and understand the rationale for their use.
- Stay flexible and willing to pilot new tools.
- Support strategic pricing initiatives, pricing governance projects, and commercial model optimization efforts in partnership with Finance, Global Business Operations, and business stakeholders.
- Participate in internal approval workflows, prioritize contracts, and respond to questions from stakeholders and clients.
- Apply skilled knowledge of AI tools (including legal technology tools), Microsoft O365, Salesforce, and Ironclad.
Preferred Qualifications
- Eight (8) or more years of relevant experience in-house and/or at a law firm supporting technology transactions.
- Extensive experience negotiating SaaS, software, cloud services, professional services, data processing, strategic partnership, and enterprise commercial agreements.
- Experience supporting complex commercial contracting environments.
- Strong understanding of technology, including legal technology, cloud services, software licensing models, information security, privacy, intellectual property, and regulatory considerations.
- Experience supporting AI-enabled products and emerging technology issues.
- Strong organizational skills and attention to detail.
- Intelligence, flexibility, creativity, diligence, resourcefulness, responsiveness, and strong communications skills.
- Required: Training and experience with contract negotiations, including commercial contracts, SaaS contracts, and related services and support agreements.
- Required: Experience with complex software, SaaS and hybrid cloud agreements, master agreements, professional services agreements, and software development agreements.
- Desirable but not required:
- Basic knowledge of data privacy laws and practices in a SaaS context involving security and processing of customer data that may include personal information.
- Experience with government technology procurement contracting (state, federal, and local), including GSA, SEWP, and FAR; basic knowledge of FedRAMP and its application to SaaS offerings and operations.
- Understanding of software development, computer technology, SaaS infrastructure and services, open-source communities, and intellectual property concepts and laws.
- JD degree from an accredited law school and license to practice in the United States.
- Ability to research and analyze legal issues.
- Solid proficiency with AI tools, legal technology tools, MS Office, and legal research platforms and tools. Familiarity with Salesforce, Ironclad, and Asana.
Minimum Qualifications
- Juris Doctor from an accredited law school.
- Active bar membership in good standing.
- Strong organizational skills and attention to detail.
- Intelligence, flexibility, creativity, diligence, responsiveness, and strong communications skills.
- Reasonable exposure to computer and software technology concepts.
- Solid proficiency with MS Office, Salesforce, and Contract Management Software.
Compensation & Benefits
- This position is eligible for total compensation including a competitive base salary, an annual performance bonus, and long-term incentives.
- Expected salary range: $183,000 to $275,000.
- Final offered salary will be based on factors including depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical to allow for future meaningful salary growth in this position.
Location
Remote/Hybrid