Overview
This Senior Counsel role supports commercial contracting and strategic business initiatives. The position advises on and negotiates a broad range of customer-facing and strategic commercial transactions with a primary focus on SaaS, software licensing, strategic partnerships and go-to-market arrangements, cloud services, AI-enabled offerings, data processing, and other commercial arrangements.
A key part of the role is partnering cross-functionally with Sales, Product, Partners, Customer Success, Strategy, Security, Finance, Procurement, and other business stakeholders to enable growth, manage legal risk, develop scalable contracting processes, and support strategic initiatives.
Responsibilities
- Lead customer, procurement, and strategic commercial negotiations and technology-related legal work, including drafting, reviewing, and negotiating software, SaaS and hybrid cloud agreements, cloud services, AI-related offerings, and strategic partnership agreements.
- Collaborate with Sales, Finance, Security, IT, and Compliance to deliver on timelines, clarify expectations, problem-solve, and manage stakeholder and customer communications.
- Serve as a trusted advisor to internal stakeholders by providing creative, strategic legal advice and business counsel on commercial, operational, and strategic legal issues.
- Respond timely and accurately to questions from stakeholders and clients, and negotiate a challenging volume of contracts ranging from straightforward to complex.
- Engage with customers to ensure their needs are understood and addressed.
- Identify issues and develop solutions.
- Suggest and help implement process improvements, including new standard forms or variations to improve efficiency and align to business and product requirements.
- Use AI legal technology tools efficiently, including evaluating which tools work for which purposes and adapting quickly to new tools.
- Lead and support strategic pricing initiatives, pricing governance projects, and commercial model optimization efforts in partnership with Finance, Global Business Operations, and business stakeholders.
- Participate in internal approval workflows, prioritize contracts, and respond to questions from stakeholders and clients.
- Apply skilled knowledge and tooling across AI tools (including legal technology tools), Microsoft O365, Salesforce, and Ironclad.
Requirements
- Eight (8) or more years of relevant experience in-house and/or at a law firm supporting technology transactions.
- Extensive experience negotiating SaaS, software, cloud services, professional services, data processing, strategic partnership, and enterprise commercial agreements.
- Experience supporting complex commercial contracting environments.
- Strong understanding of technology, including legal technology, cloud services, software licensing models, information security, privacy, intellectual property, and regulatory considerations.
- Experience supporting AI-enabled products and emerging technology issues.
- Strong organizational skills and attention to detail.
- Intelligence, flexibility, creativity, diligence, resourcefulness, responsiveness, and strong communications skills.
- Trained in and experience with contract negotiations, including commercial contracts, SaaS contracts, and related services and support agreements.
- Experience with complex software, SaaS, and hybrid cloud agreements, master agreements, professional services agreements, and software development agreements.
Preferred Qualifications
- Basic knowledge of data privacy laws and practices in a SaaS context involving the security and processing of customer data that may include personal information (desirable but not required).
- Experience with government technology procurement contracting, including at state, federal and local levels, and with regard to GSA, SEWP, and FAR; basic knowledge of FedRAMP and application to SaaS offerings and operations (desirable but not required).
- Understanding of software development, computer technology, SaaS infrastructure and services, open-source communities, and intellectual property concepts and laws (desirable but not required).
- Familiarity with Salesforce, Ironclad and Asana.
Minimum Qualifications
- Juris Doctor from an accredited law school.
- Active bar membership in good standing.
- Strong organizational skills and attention to detail.
- Intelligence, flexibility, creativity, diligence, responsiveness, and strong communications skills.
- Reasonable exposure to computer and software technology concepts.
- Solid proficiency with MS Office, Salesforce, and Contract Management Software.
Compensation & Benefits
This position is eligible for total compensation which includes:
- Competitive base salary
- Annual performance bonus
- Long-term incentives
The expected salary range is $183,000 to $275,000.
The final offered salary will be based on several factors, including depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.
Location
Remote/Hybrid.