Overview
This Senior Counsel role supports commercial contracting and strategic business initiatives. Responsibilities include drafting, reviewing, negotiating, and advising on customer-facing and strategic commercial transactions, with a primary focus on SaaS and software licensing, strategic partnerships and go-to-market arrangements, cloud services, AI-enabled offerings, data processing, and related commercial agreements.
The position also involves cross-functional partnership with Sales, Product, Partners, Customer Success, Strategy, Security, Finance, Procurement, and other business stakeholders to help enable growth, manage legal risk, develop scalable contracting processes, and support strategic initiatives.
Responsibilities
- Lead customer, procurement, and strategic commercial negotiations and technology-related legal work, including drafting, reviewing, and negotiating software, SaaS and hybrid, cloud services, AI-related offerings, and strategic partnership agreements.
- Collaborate with Sales, Finance, Security, IT, and Compliance to deliver on timelines, clarify expectations, and problem-solve, including managing stakeholder and customer communications.
- Provide creative, strategic legal advice and business counsel on commercial, operational, and strategic legal issues, including timely and accurate responses while handling a challenging volume of contracts ranging from straightforward to complex.
- Engage with customers to ensure issues are heard and addressed and that commitments are delivered.
- Suggest and implement process improvements (e.g., new standard forms or variations) to enhance efficiency and align with business and product requirements.
- Use AI legal technology tools effectively, including evaluating which tools work best for specific purposes and staying flexible about trying new solutions.
- Lead and support strategic pricing initiatives, pricing governance projects, and commercial model optimization efforts in partnership with Finance, Global Business Operations, and business stakeholders.
- Participate in internal approval workflows, prioritize contracts, and respond to questions from stakeholders and clients.
- Maintain skilled working knowledge of AI tools (including legal technology tools), Microsoft O365, Salesforce, and Ironclad.
Requirements
- Juris Doctor (JD) from an accredited law school.
- Active bar membership in good standing.
- At least eight (8) years of relevant experience in-house and/or at a law firm supporting technology transactions.
- Strong organizational skills and attention to detail.
- Intelligence, flexibility, creativity, diligence, responsiveness, and strong communications skills.
- Reasonable exposure to computer and software technology concepts.
- Solid proficiency with MS Office, Salesforce, and contract management software.
- Trained in and experience with contract negotiations, including commercial contracts, SaaS contracts, and related services and support agreements.
- Experience with complex software, SaaS, and hybrid cloud agreements, master agreements, professional services agreements, and software development agreements.
- Ability to research and analyze legal issues.
- Solid proficiency with AI tools and legal technology tools, MS Office, and legal research platforms and tools. Familiarity with Salesforce, Ironclad, and Asana.
- Required: License to practice in the United States.
Preferred Qualifications
- Extensive experience negotiating SaaS, software, cloud services, professional services, data processing, strategic partnership, and enterprise commercial agreements.
- Experience supporting complex commercial contracting environments.
- Strong understanding of technology, including legal technology, cloud services, software licensing models, information security, privacy, intellectual property, and regulatory considerations.
- Experience supporting AI-enabled products and emerging technology issues.
- Desirable but not required: Basic knowledge of data privacy laws and practices in a SaaS context involving the security and processing of customer data that may include personal information.
- Desirable but not required: Experience with government technology procurement contracting (at state, federal, and local levels), including knowledge of GSA, SEWP, and FAR; basic knowledge of FedRAMP and application to SaaS offerings and operations.
- Desirable but not required: Understanding of software development, computer technology, SaaS infrastructure and services, open-source communities, and intellectual property concepts and laws.
Compensation & Benefits
This position is eligible for total compensation, including a competitive base salary, an annual performance bonus, and long-term incentives.
- Expected salary range: $183,000 to $275,000
- The final offered salary will be based on several factors, including depth of experience, skill set, qualifications, and internal pay equity.
- Hiring at the top end of the range would not be typical to allow for future meaningful salary growth in this position.
Location
Remote/Hybrid