Overview
This role supports commercial contracting and strategic business initiatives, providing senior legal advice across a wide range of customer-facing and strategic commercial transactions.
Primary focus areas include:
- SaaS and software licensing
- Strategic partnership and go-to-market arrangements
- Cloud services
- AI-enabled offerings
- Data processing and related commercial arrangements
Responsibilities
- Lead and support customer, procurement, and strategic commercial negotiations and technology-related legal matters, including drafting, reviewing, and negotiating software, SaaS and hybrid, cloud services, AI-related offerings, and strategic partnership agreements.
- Partner with stakeholders across Sales, Finance, Security, IT, Compliance, and others to deliver on timelines, clarify expectations, and solve problems, including managing stakeholder and customer communications.
- Serve as a trusted advisor by providing creative, strategic legal guidance and business counsel on commercial, operational, and strategic legal issues; respond promptly and accurately while handling a challenging contract volume ranging from straightforward to complex.
- Engage with customers to ensure their needs are understood and addressed.
- Identify issues and develop solutions.
- Propose and work on process improvements, including new standard forms or variations to improve efficiency and align with business and product requirements.
- Use and evaluate AI legal technology tools to improve efficiency, including understanding which tools work for which purposes and why; be open to testing new tools as appropriate.
- Lead and support strategic pricing initiatives, pricing governance projects, and commercial model optimization efforts in collaboration with Finance, Global Business Operations, and relevant business stakeholders.
- Participate in internal approval workflows, prioritize contracts, and respond to questions from stakeholders and clients.
- Apply practical knowledge of AI tools (including legal technology tools), Microsoft O365, Salesforce, and Ironclad.
Requirements
- Juris Doctor from an accredited law school.
- Active bar membership in good standing.
- Strong organizational skills and attention to detail.
- Intelligence, flexibility, creativity, diligence, responsiveness, and strong communications skills.
- Reasonable exposure to computer and software technology concepts.
- Solid proficiency with MS Office, Salesforce, and contract management software.
Preferred Qualifications
- Eight (8) or more years of relevant experience in-house and/or at a law firm supporting technology transactions.
- Extensive experience negotiating SaaS, software, cloud services, professional services, data processing, strategic partnership, and enterprise commercial agreements.
- Experience supporting complex commercial contracting environments.
- Strong understanding of technology, including legal technology, cloud services, software licensing models, information security, privacy, intellectual property, and regulatory considerations.
- Experience supporting AI-enabled products and emerging technology issues.
- Required training and experience with contract negotiations, including commercial contracts, SaaS contracts, and related services and support agreements.
- Required experience with complex software, SaaS and hybrid cloud agreements, master agreements, professional services agreements, and software development agreements.
- Desirable but not required: basic knowledge of data privacy laws and practices in a SaaS context involving security and processing of customer data that may include personal information.
- Desirable but not required: experience with government technology procurement contracting at state, federal, and local levels, including GSA, SEWP, and FAR; basic knowledge of FedRAMP and application to SaaS offerings and operations.
- Desirable but not required: understanding of software development, computer technology, SaaS infrastructure and services, open-source communities, and intellectual property concepts and laws.
- Strong proficiency with AI tools, legal technology tools, MS Office and legal research platforms and tools; familiarity with Salesforce, Ironclad, and Asana.
- Ability to research and analyze legal issues.
Compensation & Benefits
This position is eligible for total compensation, including:
- Competitive base salary
- Annual performance bonus
- Long-term incentives
Expected salary range: $183,000 and $275,000
Final offered salary will be based on factors including depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical to allow for future meaningful salary growth in this position.
Location
Remote/Hybrid