Overview
This role provides senior legal counsel for commercial transactions supporting customer-facing and strategic initiatives. Responsibilities span drafting, reviewing, negotiating, and advising on a broad range of commercial agreements, with primary focus on SaaS and software licensing, strategic partnership and go-to-market arrangements, cloud services, AI-enabled offerings, data processing, and related commercial terms.
You will collaborate cross-functionally with Sales, Product, Partners, Customer Success, Strategy, Security, Finance, Procurement, and other stakeholders to enable growth, manage legal risk, develop scalable contracting processes, and support strategic business initiatives.
Responsibilities
- Lead customer, procurement, and strategic commercial negotiations and technology-related legal work, including drafting, reviewing, and negotiating software, SaaS and hybrid, cloud services, AI-related offerings, and strategic partnership agreements.
- Partner with Sales, Finance, Security, IT, and compliance teams to deliver on timelines, clarify expectations, and solve problems; manage stakeholder and customer communications.
- Serve as a trusted advisor by providing creative, strategic legal advice and business counsel on commercial, operational, and strategic issues.
- Handle a challenging contract volume, addressing matters ranging from straightforward to complex; identify issues and drive solutions.
- Engage with customers to ensure they feel heard and supported while delivering strong contracting outcomes.
- Propose and support process improvements, including new standard forms and variations to enhance efficiency and align with business and product requirements.
- Use AI legal technology tools to improve efficiency; evaluate which tools work for which purposes and remain flexible to adopting new tools.
- Support strategic pricing initiatives, pricing governance projects, and commercial model optimization efforts in partnership with Finance, Global Business Operations, and business stakeholders.
- Participate in internal approval workflows, prioritize contracts, and respond to questions from stakeholders and clients.
- Maintain strong working knowledge of AI tools (including legal technology tools), Microsoft O365, Salesforce, and Ironclad.
Minimum Qualifications
- Juris Doctor from an accredited law school.
- Active bar membership in good standing.
- Strong organizational skills and attention to detail.
- Intelligence, flexibility, creativity, diligence, responsiveness, and strong communications skills.
- Reasonable exposure to computer and software technology concepts.
- Solid proficiency with MS Office, Salesforce, and contract management software.
Preferred Qualifications
- Eight (8) or more years of relevant experience in-house and/or at a law firm supporting technology transactions.
- Extensive experience negotiating SaaS, software, cloud services, professional services, data processing, strategic partnership, and enterprise commercial agreements.
- Experience supporting complex commercial contracting environments.
- Strong understanding of technology, including legal technology, cloud services, software licensing models, information security, privacy, intellectual property, and regulatory considerations.
- Experience supporting AI-enabled products and emerging technology issues.
- Strong organizational skills and attention to detail.
- Required: Trained in and experience with contract negotiations, including commercial contracts, SaaS contracts, and related services and support agreements.
- Required: Complex software, SaaS and hybrid cloud agreements, master agreements, professional services agreements, and software development agreements.
- Desirable but not required: Basic knowledge of data privacy laws and practices in a SaaS context involving security and processing of customer data that may include personal information.
- Desirable but not required: Experience with government technology procurement contracting at state, federal, and local levels, including with regard to GSA, SEWP, and FAR; basic knowledge of FedRAMP and application to SaaS offerings and operations.
- Desirable but not required: Understanding of software development, computer technology, SaaS infrastructure and services, open-source communities, and intellectual property concepts and laws.
- Familiarity with Salesforce, Ironclad and Asana.
- Solid proficiency with AI tools, legal technology tools, MS Office, and legal research platforms and tools.
Compensation & Benefits
This position includes total compensation consisting of:
- Competitive base salary
- Annual performance bonus
- Long-term incentives
Expected salary range: $183,000 to $275,000
Final offered salary will be based on factors including depth of experience, skill set, and qualifications, as well as internal pay equity. Hiring at the top end of the range would not be typical to allow for future meaningful salary growth in this position.
Location
Remote/Hybrid