Senior Legal Project Management Analyst

Overview

This full-time position offers hybrid or fully remote work options from any of the organization's 38 U.S. offices. The Senior Legal Project Management Analyst will support service delivery for large clients by focusing on people, process, and technology solutions to enhance client experience. The role reports to the Legal Project Manager.

Responsibilities

• Support delivery of work for large client engagements, including resource allocation, progress tracking, and reporting to partners and management.
• Identify staffing needs and collaborate with partners to assign appropriate timekeepers based on expertise, capacity, and financial considerations.
• Perform matter initiation tasks such as client correspondence, document collection, deadline monitoring, and related activities.
• Monitor compliance with clients’ outside counsel guidelines to ensure satisfaction and maximize revenue.
• Understand client rate agreements and communicate details to legal teams.
• Monitor financial success of matters and report results to leadership and responsible partners.
• Train team members on client preferences regarding timeliness, language, tone, and style.
• Maintain internal tools for assigned clients, including document collection, automation, project plans, and budgets.
• Maintain repositories of key documents such as jurisdiction-specific samples of position statements, case assessments, and settlement agreements.
• Assist with scoping and assignment of legal work, tracking task completion on time and within budget.
• Identify opportunities to improve efficiency through technology, processes, and staffing; collaborate with stakeholders to implement changes.
• Work with data teams to identify trends beneficial to legal teams and clients.
• Maintain matter status reporting for internal teams, clients, and insurers as applicable.
• Design and produce reports summarizing client portfolios, matter status, action items, and key performance indicators.
• Lead matter setup activities including rates, billing setup, client billing guidelines, EPLI, and eBilling platforms.
• Gain strong understanding of fee and billing arrangements; ensure accurate accounting of billing including hourly rates, fixed fees, and carve-outs.
• Collaborate with the Director of Legal Project Management to promote revenue capture initiatives such as improved time narratives and task codes.
• Partner with other departments and business units to support professional employer organization (PEO) clients.

Knowledge, Skills, and Abilities

• Excellent interpersonal skills with ability to build effective working relationships internally and externally.
• Strong written and verbal communication skills with attention to detail.
• Ability to work independently and collaboratively.
• Resource management and delegation skills.
• Creative thinking and innovation in a fast-paced, changing environment.
• Ability to distill key points from guidelines, agreements, research, and historical data to create job aids.
• Highly organized with ability to manage multiple projects and prioritize assignments to meet deadlines.
• Superior judgment and discretion in handling sensitive and confidential information.
• Flexibility and ability to travel to offices and events as needed.

Education and Experience

• Undergraduate degree or paralegal certification required.
• Minimum five years of law firm experience; at least two years working with professional employer organizations preferred.
• Experience in a large law firm environment strongly preferred.
• Experience supporting attorneys in service delivery.
• Familiarity with law firm billing systems and financial reporting.
• Proven success supporting legal clients in a national, multi-office setting.
• Proficiency in Microsoft Office applications including Word, Outlook, PowerPoint, and Excel.

Compensation and Benefits

• Hourly pay range: $43.27 – $57.69, determined by location, experience, skills, qualifications, and other job-related factors.
• Consideration of qualified applicants with arrest or conviction records in accordance with applicable fair chance laws.
• Comprehensive benefits package including health, dental, and vision insurance; 401(k) with profit sharing; sick leave per Seattle law; 15 days paid time off; and 10 paid holidays annually.
• Access to 24/7 telehealth services, wellness programs, and additional optional benefits.

Location

• Remote or hybrid work from any of the 38 U.S. offices.

Additional Information

• Relocation costs are not covered.
• Only direct applicants will be considered; third-party recruiters or agencies will not be contacted.
• No phone inquiries, please.

The position description is not all-inclusive; additional duties and requirements may be assigned or vary over time.