Servicing Title Curative Analyst

Overview

This role supports servicing operations by reviewing title-related issues and facilitating the claim and resolution process. Responsibilities include filing loan policy insurance claims when title issues are identified based on legal counsel recommendations or after examination of title reports. The position also evaluates property reports and title policies to identify problems or restrictions involving lien position and conveyances, and coordinates with attorneys and underwriters to determine the best course of resolution in accordance with state laws and investor guidelines.

Responsibilities

• Assist peers with review and analysis of complex title issues to determine resolution steps.
• Review and analyze title issues identified in property reports.
• Analyze and compare loan policies to property reports to assess additional exposure to risk, including issues related to lien position and conveyance.
• Abstract and verify property records using vendor databases and online services.
• Review, analyze, and interpret documents, including loan documents, legal documents, policies, regulations, and guidelines.
• Obtain and compile documents required to file title claims.
• Maintain a portfolio of title issues and detailed records of claim resolution or settlement, including timelines and correspondence.
• Investigate potential title issues initiated by borrower correspondence.
• Review and assess Homeowner/Condo Association liens for super-lien priority interest.
• Handle attorney-fee approvals and disputes of attorney-fee requests.
• Perform various functions using company systems and software, including proper file notations, loading supporting documentation into the imaging system of record, reviewing/completing assigned tasks, and monitoring attorney tasks and responses.
• Escalate issues involving potential loss of lien priority, monetary losses, or other potential risk exposure to management.
• Comply with all organizational policies and procedures.
• Maintain regular and punctual attendance.

Supervisory Responsibilities

• Individual contributor; no direct reports.

Requirements

• Proficient in Microsoft Office.
• Excellent written and verbal communication skills.
• Meticulous organizational and follow-up skills.
• Extensive knowledge of legal terminology as it relates to title insurance and property law.
• Ability to read, analyze, and interpret legal documents, policies, regulations, and guidelines.
• Strong attention to detail and high accuracy.
• Research, analytical, and problem-solving abilities.
• Self-manage time and prioritize tasks.

Education and Experience

• High School Diploma required.
• Bachelor’s Degree, some post-secondary courses, or a certificate preferred.
• Two (2) to four (4) years of related experience.

Work Complexity

• Problems generally require interpretation and some analysis of organizational policies and procedures to understand and resolve.

Language Skills

• Ability to read, analyze, and interpret business reports, legal documents, government regulations, and investor guides.
• Ability to write reports and business correspondence.
• Ability to present information and respond to questions from employees, managers, clients, and legal professionals.

Mathematical Skills

• Ability to calculate figures and amounts such as percentages and interest.
• Ability to apply basic mathematical concepts and basic algebra.

Reasoning Ability

• Ability to define problems, collect and analyze data, establish facts, and draw valid conclusions.
• Ability to solve problems involving a variety of concrete variables with limited standardization.

Certificates, Licenses, Registrations

• None required.

Physical Demands

• Frequently required to sit and talk or hear.
• Occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms.
• Occasionally lift and/or move up to 25 pounds.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Work Environment

• Typical interior office environment with no hazardous or unpleasant elements.
• Noise level is usually moderate.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Equal Employment Opportunity

• The organization is committed to providing equal employment opportunities without regard to protected characteristics under applicable federal, state, or local laws.

Americans with Disabilities Act (ADA)

• Applicants and employees who are or become disabled must be able to perform essential job functions with or without reasonable accommodation.
• Reasonable accommodations are reviewed on a case-by-case basis in accordance with applicable law.

Additional Information

• Duties may change based on organizational needs, with or without prior notice.