Sr. Legal Operations Specialist

Overview

This role serves as the operational lead for litigation, eDiscovery, intellectual property, and brand protection operations. You will design scalable processes, administer legal technologies, manage outside counsel and legal vendors, and drive operational excellence across legal matters.

Responsibilities

Litigation Operations

• Manage day-to-day operational support of litigation matters.
• Coordinate litigation holds, legal preservation notices, and custodian tracking.
• Partner with Engineering, Security, IT, and Product teams to preserve electronically stored information (ESI).
• Support document collections and productions.
• Maintain litigation trackers, reporting, and matter documentation.
• Coordinate with outside counsel on litigation, subpoenas, investigations, and regulatory matters.
• Manage litigation vendors and legal service providers.
• Develop standardized litigation workflows and SOPs.
• Monitor litigation metrics and recommend operational improvements.

eDiscovery & Legal Holds

• Administer litigation processes, including custodian interviews, data preservation, document collections, review coordination, production tracking, vendor management, and reporting.
• Preferred eDiscovery platforms: Relativity, Everlaw, DISCO, Exterro, Microsoft Purview, Logikcull.

Intellectual Property Operations

• Manage trademark portfolio administration.
• Support patent portfolio administration, docketing, and outside counsel coordination.
• Coordinate copyright registrations.
• Manage domain names, docketing, renewals, reporting, and outside counsel relationships.
• Track IP budgets and metrics.

Digital Millennium Copyright Act (DMCA)

• Coordinate DMCA takedown requests and counter-notices.
• Support copyright infringement investigations.
• Collect and preserve evidence.
• Communicate with online platforms and service providers.
• Track repeat infringement matters.
• Identify automation opportunities for copyright enforcement.

Brand Protection & Marketplace Enforcement

• Support investigations involving trademark infringement, counterfeit products, unauthorized resellers, brand impersonation, MAP violations, domain disputes, and online marketplace enforcement.
• Partner with Product, Marketing, Customer Experience, Security, and outside counsel.
• Support investigations involving trademark infringement, counterfeit goods, domain abuse, phishing, unauthorized resellers, marketplace violations, impersonation, and online brand misuse.

Process Improvement

• Develop scalable workflows and SOPs.
• Implement automation opportunities.
• Build dashboards and KPIs.
• Improve cross-functional collaboration.
• Evaluate legal technologies supporting litigation and IP.

Requirements

• Bachelor’s degree or equivalent experience; paralegal or legal operations certificate preferred, but not required.
• Minimum of 5 years experience in Legal Operations, Litigation Support, Intellectual Property, eDiscovery, or a related legal function.
• Experience supporting U.S. litigation and legal preservation obligations.
• Experience with Relativity, Everlaw, DISCO, and Exterro, or other similar ediscovery tool.
• Strong understanding of litigation holds and eDiscovery.
• Experience coordinating with outside counsel.
• Excellent project management, organizational, and communication skills.

Compensation & Benefits

• Salary range: $84,000 - $103,000 annually.

Equal Opportunity

This organization is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, it invites candidates to voluntarily provide demographic information for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect application status. This data is kept separate from the application and is not used in the hiring decision.

Additional Hiring Information

The organization may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist recruitment teams but do not replace human judgment; final hiring decisions are made by humans.