Virtual Legal Support Assistant (“Direct Support”)

Overview

A law firm is seeking a Virtual Legal Support Assistant (VLS Assistant) to work remotely processing sensitive and confidential case-related assignments. This role operates in a fast-paced, metric-driven environment where accuracy is critical. Extensive training and full benefits are provided, including computer equipment. Employees working 30+ hours per week are eligible for Medical, Dental, Vision, 401K, PTO, Disability, and Life Insurance.

This is a full-time, 40-hour per week position within the Virtual Legal Support (VLS) Direct Support service line, working daytime hours. The following shifts are available and can be filled from any U.S. location, with a mandatory 1-hour lunch:

• Opening #1-3: Monday-Friday, 11am to 8pm ET / 8am to 5pm PT
• Opening #4-5: Monday-Friday, 12pm to 9pm ET / 9am to 6pm PT

Responsibilities

• Maintain polished and professional office communication as a visible representative of the VLS Department
• Keep Client Case Lists up to date
• Save and distribute incoming mail
• Download and save court ECF filings using firm naming conventions
• Process vendor invoices using Chrome River software
• Process expense reimbursements using Chrome River software
• Complete ad hoc projects such as large PDF bookmarking and OCR projects

Department Overview

The Virtual Legal Support Team provides a variety of legal support functions across three service lines: Direct Support, Document Processing, and New Matter Intake. Tasks include reviewing and entering data for new matters, organizing and naming incoming documents in the firm’s Document Management System (iManage), and preparing confidential and sensitive legal documents across all 50 states. This preparation involves using templates and forms within Microsoft Suite programs, Kofax Power PDF, and other firm software to convert documents, replace text, run document comparisons, create tables of contents and authorities, perform mail merges, create fillable forms, and edit presentations.

Qualifications

• Minimum 1 year of relevant experience working in a law firm setting (required)
• Strength in Microsoft Teams preferred
• Previous remote work experience preferred
• Experience with iManage, Chrome River, and Kofax preferred
• Advanced skills in Microsoft Suite programs (Word, Excel, PowerPoint)

Compensation & Benefits

• Salary: $45,000 annually or $21.63 per hour
• Full benefits package for employees working 30+ hours per week, including Medical, Dental, Vision, 401K, PTO, Disability, and Life Insurance
• Computer equipment provided

Location

• Fully remote position
• Candidates must be located within the United States

No recruiter emails or telephone calls will be accepted.