Immigration Consultation Attorney

Overview

This role involves serving as an Immigration Consultation Attorney responsible for conducting comprehensive legal consultations, evaluating immigration eligibility, identifying available forms of immigration relief, and recommending appropriate legal representation based on each prospective client's individual circumstances. The position focuses on providing legal guidance, developing preliminary legal strategies, educating prospective clients about immigration law, and assisting qualified individuals in making informed decisions regarding legal representation.

This is a full-time, exempt, fully remote position available to qualified candidates residing anywhere within the United States.

Responsibilities

Legal Consultations & Client Advocacy

• Conduct comprehensive legal consultations across all immigration practice areas handled by the firm.
• Evaluate prospective client eligibility through detailed legal analysis and client interviews.
• Identify all available immigration pathways based on applicable statutes, regulations, and agency guidance.
• Explain immigration processes, expected timelines, filing requirements, government procedures, risks, benefits, and legal expectations.
• Develop preliminary legal strategies tailored to each client's unique circumstances.
• Build trusting attorney-client relationships through empathy, professionalism, and exceptional communication.
• Educate prospective clients regarding realistic legal expectations and available legal options.
• Maintain the highest standards of attorney ethics, confidentiality, and professional responsibility.
• Ensure all legal advice complies with applicable Rules of Professional Conduct.

Client Experience & Consultation Excellence

• Deliver an exceptional consultation experience reflecting commitment to client service.
• Build confidence in legal expertise through thoughtful legal analysis and compassionate advocacy.
• Answer client questions regarding immigration procedures and legal strategy.
• Address concerns, objections, and uncertainties through education rather than sales tactics.
• Maintain complete and accurate consultation documentation within the case management platform.
• Coordinate seamless transitions from consultation to legal onboarding following execution of representation agreements.
• Collaborate closely with Intake Specialists, Client Experience teams, and Legal Operations to ensure efficient onboarding.

Collaboration & Operational Excellence

• Partner with Managing Attorneys regarding complex legal issues and consultation strategy.
• Participate in attorney education, legal updates, and consultation excellence training.
• Share best practices to improve consultation quality and client satisfaction.
• Assist leadership in identifying consultation trends, client concerns, and opportunities for operational improvement.
• Maintain consultation metrics and documentation in accordance with departmental standards.
• Foster a collaborative, mission-driven, client-centered work environment.

Required Qualifications

• Juris Doctor (J.D.) from an accredited law school.
• Active Bar License in good standing in at least one U.S. jurisdiction.
• Strong knowledge of United States immigration law.
• Excellent legal analysis and issue-spotting abilities.
• Exceptional verbal communication and active listening skills.
• Ability to build rapport with prospective clients.
• Strong organizational and documentation skills.
• High degree of professionalism and emotional intelligence.
• Ability to work independently within a fully remote environment.
• Commitment to ethical, legal practice and exceptional client service.

Preferred Qualifications

• Two (2) or more years of immigration law experience.
• Experience conducting legal consultations.
• Experience evaluating eligibility across multiple immigration practice areas.
• Experience working within a high-volume immigration law practice.
• Demonstrated success helping prospective clients understand complex immigration matters.
• Bilingual English and Spanish strongly preferred.
• Experience utilizing Litify, Salesforce, or comparable legal CRM platforms.
• Experience collaborating with intake or client experience teams.

Core Competencies

• Legal Consultation: Provide thoughtful legal guidance that empowers prospective clients to make informed decisions.
• Client Education: Translate complex immigration law into clear, understandable guidance.
• Relationship Building: Establish trust through empathy, professionalism, and exceptional communication.
• Legal Analysis: Quickly identify legal issues while developing sound preliminary legal strategies.
• Professional Judgment: Exercise exceptional legal judgment while maintaining ethical standards.
• Collaboration: Partner effectively with attorneys, intake specialists, legal operations, and leadership.
• Communication: Deliver clear, compassionate, and confident legal consultations.

Key Performance Indicators (KPIs)

• Maintain a consultation satisfaction rating of 90% or greater.
• Ensure legal recommendations consistently align with immigration law, firm standards, and professional responsibility obligations.
• Complete 100% of consultation notes and legal recommendations within established timelines.
• Respond to prospective client communications within one business day whenever reasonably possible.
• Maintain consultation attendance metrics consistent with departmental expectations.
• Maintain consultation-to-retained-client conversion rates aligned with firm performance goals while adhering to all applicable ethical standards.
• Complete 95% or greater of required coordination and onboarding activities within departmental timelines.
• Complete all required continuing legal education while actively participating in immigration law and consultation excellence training.

Work Environment & Schedule

• Full-Time, Exempt position.
• Generally follows standard business hours with professional flexibility to accommodate court schedules, detention visits, emergency hearings, and client needs.
• Position based in Texas.
• Regular travel throughout Texas required for Immigration Court appearances, detention facility visits, client meetings, legal clinics, and firm-sponsored events.
• Occasional overnight travel may be required.
• Fast-paced, collaborative, mission-driven litigation environment dedicated to protecting the rights of immigrant families.

Compensation & Benefits

• Salary Range: Dependent on experience (DOE).
• Position may be filled at various attorney career levels (Attorney I–V) based on education, licensure, post-bar experience, legal expertise, litigation capabilities, leadership experience, and overall qualifications.
• Salary placement and progression are based on performance, competency development, organizational contribution, client outcomes, and business needs.

Benefits

• 100% employer-paid medical insurance premiums for employee coverage.
• Vision and dental insurance.
• Employer-paid life insurance.
• Short-term disability coverage.
• Mental health support and Employee Assistance Program (EAP).
• Dedicated benefits support team.
• Enhanced wellness resources including healthy pregnancies program, fitness and nutrition discounts, personalized musculoskeletal programs, diabetes and heart disease management support, nutrition experts, hearing-care savings, gym membership discounts, and discounted meal subscriptions.
• 401(k) with 3% employer-funded contribution.
• Continuing education allowance.
• Opportunities for professional development, including in-house continuing legal education programs and specialized immigration law training.
• Generous paid time off, firm-recognized holidays, fully paid new parent leave, and unlimited PTO beginning at the third anniversary.

Physical Demands

• Regularly required to sit, stand, walk, communicate, and use hands to perform work-related tasks.
• May require extended periods of computer use, legal research, document review, client communication, courtroom preparation, and travel.
• Occasional lifting of files, exhibits, records, and office materials weighing up to 10 pounds.
• Must be able to travel by vehicle or air throughout Texas to access immigration courts, detention facilities, government offices, client meeting locations, and firm facilities.
• Reasonable accommodations may be provided to qualified individuals with disabilities in accordance with applicable law.

Location

• Remote position available to candidates residing anywhere in the United States.
• Position based in Texas with required travel throughout the state.

Equal Opportunity Employment

The employer is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. Discrimination and harassment based on race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, age, genetic information, veteran status, or any other protected characteristic under applicable federal, state, or local law are prohibited. Employment decisions are based on qualifications, merit, performance, organizational needs, and business requirements.