Legal Assistant

Overview

This role involves serving as a bilingual Legal Assistant and a key point of contact for clients, including communicating case updates and support.

Responsibilities

• Serve as a primary point of contact across multiple communication channels, including phone, email, and text.
• Communicate with clients to provide updates and clarity.
• Accurately document all client interactions, concerns, and resolutions in the firm’s case management system.

Requirements

• Bilingual in English and Spanish.
• Experience with customer service, client relations, or call center experience, preferably at a law firm.
• Experience with case management.
• Degree in law and/or experience in the legal field is highly preferred.