Overview
This role is for a Workers Compensation Consultant to join a remote team in Ontario, Canada. The consultant will support employers and employees throughout the workers' compensation process by managing claims, advising on return-to-work and modified duty strategies, and ensuring regulatory compliance under Ontario workers' compensation programs.
Responsibilities
- Manage end-to-end Workers’ Compensation claims in Ontario.
- File new claims within required provincial deadlines and maintain compliance with applicable legislation.
- Review and assess entitlement decisions; challenge or appeal determinations when appropriate to protect employer interests.
- Collaborate with injured employees, employers, and case managers to develop safe and effective return-to-work and modified duty programs.
- Monitor case progress and maintain detailed documentation to support timely resolution.
- Provide strategic advice to employers on premium reduction strategies and claims cost control.
- Build and maintain relationships with Workers’ Compensation Boards, medical providers, and internal partners to support fair and efficient outcomes.
Qualifications
- Holds a LSO Paralegal License and is in good standing.
- Post-secondary education in Paralegal Studies, Insurance, Human Resources, or Occupational Health & Safety (or equivalent experience).
- 2+ years of experience managing or adjudicating workers’ compensation claims (multi-province experience preferred).
- Strong knowledge of WSIB and WCB processes and legislation.
- Excellent communication, negotiation, and analytical skills.
- Proven ability to manage deadlines and prioritize in a fast-paced environment.
- Proficiency with Microsoft Office Suite and claims management systems.
Preferred Qualifications
- Multi-province experience managing or adjudicating workers’ compensation claims.
Compensation & Benefits
- Salary Range: CAD $60,000 - $90,000 annually
- Performance-based pay and incentive plans
- Retirement savings options, including pension, group RRSP, TFSA, and an Employee Stock Purchase Plan
- Benefits supporting financial, physical, and mental well-being
- Flexible work options, including shortened work weeks, phased retirement, and generous time away
- Training, development, and scholarship programs
- Additional support including home office allowance, employee referral bonuses, relocation support where applicable, and corporate discounts
- Paid volunteer time and sustainability initiatives
Location
Remote work in Ontario, Canada.