Practice Support – Social Media Collections and Relativity Analyst

Overview

This position provides practice support for eDiscovery and litigation technology needs, including social media collections and Relativity support. Analysts apply technical knowledge and operational expertise across multiple stages of the eDiscovery workflow, supporting legal teams with data hosting, document review workflows, early case assessment, document productions, and litigation support technologies.

The role is available as fully remote work, with reasonable commuting distance from one of the following offices: Seattle, Portland, Los Angeles, or San Francisco.

Responsibilities

Relativity (Platform) Support

• Support use and administration of the firm’s Relativity environment and related litigation support tools, including:
  • Creating and configuring standardized workspaces for case teams
  • Assisting with document ingestion and preparation for review
  • Manipulating and managing load files and associated metadata
  • Creating custom views, layouts, and fields to support document review workflows
  • Assisting with document searching, filtering, and data organization
  • Preparing document productions and exporting final deliverables
  • Performing quality control procedures for work performed within the platform
  • Troubleshooting platform or workflow issues encountered by case teams
• Assist with advanced Relativity features and workflows, including:
  • Email threading and analytics tools
  • Near-duplicate identification and conceptual analytics
  • Development and refinement of search criteria and reporting
  • Preparation and support of document review workflows
  • Security access settings and user permissions
  • Using dashboards, Excel, and other analytical tools to evaluate document sets

Social Media | Website/Webpage Collections and Captures Support

• Utilize modern technology solutions such as Page Vault, X1 Social Discovery, PageFreezer/WebPreserver, or other solutions to capture social media (e.g., Twitter, Facebook, Instagram, TikTok, etc.) and/or website/webpage content as identified and directed by case teams and/or professional staff
• Ensure metadata and captured content are concise, clear, and easily reviewable for potential use as evidence and/or exhibits

Department Support

• Track and manage projects and enter time for completed work
• Participate in the practice support central queue to ensure coverage for all practice support requests
• Act as an end-user interface, providing helpful insight for questions related to data processing, IPro, Relativity, and/or other litigation support-related topics
• Work with legal teams and Practice Support Project Managers to define project parameters and provide input and feedback related to data processing projects
• Understand, contribute to, improve, and help standardize department practices and procedures
• Collaborate with team members to innovate and solve litigation support challenges
• Engage in self-education regarding eDiscovery industry news and technologies, including those specific to data processing and data types, and other practice support topics
• Help improve firm-wide procedures and practices across the department

Requirements

• Demonstrated knowledge and experience with litigation support technologies, with emphasis on Relativity
• Working knowledge of litigation support applications, including:
  • Document databases
  • Hosted review platforms
  • Transcript management tools
  • Trial presentation tools
  • Document production workflows
• Strong organizational and technical skills related to document searching, review workflows, and document productions
• Proficiency with Microsoft Office Suite and strong attention to detail and quality control
• Strong written and verbal communication skills
• Ability to analyze technical issues and develop practical solutions
• Initiative and a positive attitude, including the ability to anticipate issues and respond thoughtfully
• Strong problem-solving skills and attention to detail
• Ability to manage multiple tasks and shifting priorities in a deadline-driven environment
• Ability to work independently with minimal supervision while contributing effectively as a team member
• Ability to collaborate effectively with attorneys, vendors, and colleagues
• Familiarity with social media or web capture tools (e.g., Page Vault, X1 Social Discovery, WebPreserver) is considered a plus
• Relativity certifications are considered a plus
• Bachelor’s or Associate’s degree and 3+ years of related work experience, or equivalent combination of education and experience

Preferred Qualifications

• Relativity certifications
• Experience with social media or web capture tools (Page Vault, X1 Social Discovery, WebPreserver)

Compensation & Benefits

The role includes an annualized salary range that varies by location:

Washington

• $113,000 to $129,000

California (Los Angeles)

• $113,000 to $129,000

California (San Francisco)

• $122,000 to $142,000

New York (New York City)

• $122,000 to $135,000

District of Columbia (Washington D.C.)

• $107,000 to $131,000

Actual pay will be adjusted based on education, training, experience, and other job-related factors permitted by law.

Full-time employees may be eligible for a bonus and benefits including (as applicable by location):

• Choice of health and vision insurance plans (with an optional HSA)
• Short term disability, long term disability
• Dental and vision insurance
• Telemedicine and virtual short term solution based counseling services
• Life insurance
• Healthcare and Dependent Care Flexible Spending Accounts
• Subsidized backup care and caregiving resources
• 401(k)
• Vacation and sick time
• 11 paid holidays each year
• Employee assistance program
• Commuter and Transit programs
• Initial vacation benefit of 15 days per year and 11 days of sick leave per year (accrued bi-weekly)
• Additional voluntary programs including voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, and pet insurance
• Fertility and adoption benefit
• Paid sabbatical after 13 years of service
• Tuition reimbursement

Location

• Fully remote with reasonable commuting distance from Seattle, Portland, Los Angeles, or San Francisco.