Senior MSSP Partner Contracts Manager

Overview

This role modernizes and enhances MSSP partner agreements and builds the playbooks that govern how future agreements are created, updated, and negotiated. You will join a newly formed team supporting MSSP Revenue Acceleration as the organization evolves its MSSP program and streamlines its overall agreement strategy. The position partners closely with Legal, Product, and Partner Managers.

Responsibilities

• Lead the rebuild and launch of MSSP partner agreements, evolving legacy pricing addendums to align with current product offerings and go-to-market motion.
• Prioritize deliverables with the Partner Managers who own each partner relationship, and guide them on playbook creation and adoption.
• Support both new MSSP contracts and updates to existing pricing addendums, ensuring all new agreements align with established standards.
• Build and maintain a new agreement playbook and a pricing addendum update playbook.
• Streamline the overall MSSP agreement strategy to drive program evolution, working toward a standard agreement that serves the large majority of partners, with defined paths for exceptions.
• Build the MSSP negotiation playbook, defining target positions, acceptable flexibility, and negotiation strategy for any given MSSP scenario.
• Serve as a point of guidance when negotiations fall outside the playbook, working toward mutually acceptable terms and engaging cross-functional senior leadership as required.

Requirements

• 8 or more years of overall experience in a combination of MSSP or partner ecosystem management and contracts management or administration.
• Background working in the partner ecosystem; MSSP partner experience is preferred.
• Deep knowledge of partner ecosystems and partner agreements, including MSSP, SI, and/or GSI experience.
• Hands-on contract experience, such as extensive agreement negotiation as a Partner Manager; formal contract management experience is preferred.
• Ability to review agreements and negotiations and identify potential issues before they arise.
• Experience working with AI and automation tooling is required (Claude, Gemini, etc).

Compensation & Benefits

On Target Earnings (OTE): $132,000—$182,000 USD

Additional details:

• This U.S. role has a base pay range plus commissions that will vary based on the location of the candidate.
• The range posted is the on-target earnings (OTE) for this position, inclusive of base salary and commissions.
• For some locations, a different pay range may apply; if so, it will be provided during the recruiting process.

Equity & Rewards

• Restricted Stock Units (RSUs)
• Employee Stock Purchase Plan (ESPP)

Time Off & Wellbeing

• Flexible time off
• Paid company holidays and paid sick time
• Gender-neutral parental leave
• Grandparent leave

Insurance & Financial Security

• Medical, dental, and vision coverage
• 401(k) retirement plan with company match
• Life and disability insurance
• Health and dependent care FSA
• Voluntary benefits (hospital, accident, critical illness)
• Employee Assistance Program (EAP)
• ARAG pre-paid legal
• Nationwide pet insurance
• Cancer Care program
• Global business travel medical insurance

Work Perks & Flexibility

• Home office allowance
• Mobile phone reimbursement

Wellness & Lifestyle

• Wellness coach
• Wellness/gym reimbursement
• Fertility coverage
• Adoption & surrogacy reimbursement

Location

U.S. role (base pay and commissions vary by candidate location).

Additional Information

• Equal Employment Opportunity and Affirmative Action employer.
• Participates in the E-Verify Program for all U.S. based roles.