Overview
This role is responsible for completing and monitoring ledgers through the bankruptcy process for residential mortgage loans to help minimize potential losses and protect the lien-holder’s interests. Work must be performed in adherence to applicable investor timelines and in accordance with company policies and procedures, as well as all applicable U.S. state and federal laws and regulations where the organization operates.
Target Pay Range: $26–$27/hour
Responsibilities
- Execute and complete ledgers with a high degree of accuracy for bankruptcy processes, including:
- Acquisitions
- Proof of Claims
- Notice of Final Cures
- Motions for Relief
- Agreed Orders
- Notices of Default
- Closings
- Coordinate corrections as necessary on applicable bankruptcy chapters or processes
- Verify and research borrower payment history and resolve payment posting discrepancies (ledger balancing)
- Receive and respond to incoming calls from bankruptcy attorneys and/or other interested parties regarding residential mortgage accounts in the bankruptcy process
- Research and remediate files by investigating and correcting issues related to Fiserv/Sagent, and by researching servicer data and images for resolution
- Receive, process, and create/order bankruptcy documents required throughout the bankruptcy process
- Audit, review, and complete the setup bankruptcy filings process, including accuracy and completeness, for:
- Motions for Relief
- Proof of Claims
- Transfer of Claims
- Reaffirmations
- Notice of Final Cures
- Post-petition fee notices
- Payment Change Notices
- Closing process
- Coordinate corrections as needed on applicable bankruptcy chapters
- Handle documentation and analysis processes related to the setup bankruptcy filings and associated filings listed above
- Gather and upload required documents (including Assignments of Mortgages, Deeds, Notes, and other documents required for filing actions)
- Respond to inquiries from internal departments regarding bankruptcy-related issues, including highly escalated inquiries
- Handle more complex tasks and manual calculations of figures such as Motions for Relief and Proof of Claim figures
- Provide management with root case analysis and proposed solutions related to bankruptcy agreements, disputes, processes, and research inquiries
- Partner with management on projects and coordinate efforts with project management and IT related to bankruptcy processes and/or support groups (e.g., Loan Admin, Loan Application Support, Cash Management, Escrow Department)
- Identify process gaps in bankruptcy processes, recommend continuous improvements, and implement approved solutions
- May have signing authority to sign bankruptcy documents on behalf of the organization
- Serve as the department “Trainer,” providing training on multiple bankruptcy processes as needed
- Perform other duties and special projects as assigned
Requirements
- Strong math skills for manual calculations of figures such as Motions for Relief and Proof of Claim figures
- Ability to manage work and meet strict deadlines
- Experience balancing ledgers; advanced math/accounting skills; possible accounting background
- Excellent written and oral communication, organizational, and time management skills
- Strong drive to accomplish goals with a high sense of urgency
- Ability to handle multiple tasks under pressure and changing priorities
- Strong interpersonal skills with a focus on teamwork and quality in loan evaluation
- Ability to self-motivate and work with limited supervision
- Strong understanding of the bankruptcy process
- Ability to make decisions that have moderate impact on the immediate work unit
- Ability to organize and prioritize own work schedule on a short-term basis
- Ability to network and work with various other default groups to research and find solutions
- Ability to improve processes and find sound solutions
- Ability to complete thorough research and be resourceful
- Ability to research/locate prior servicer data within all Acquisition folders
- High school diploma or equivalent work experience required; bachelor’s degree in Accounting or Finance preferred
- Three to five (3–5) years’ of bankruptcy experience in the banking, finance, or mortgage industry
- Minimum of two (2) years’ experience balancing ledgers
Compensation & Benefits
- Comprehensive healthcare plans for you and your family
- Discretionary 401(k) match of 50% of the first 4% of pay contributed
- Access to fitness, restaurant, retail, and other discounts through an employee portal
- Customized training programs to support career advancement
- Educational reimbursement
- Educational and employee referral bonus program
- Employee referral bonuses
- Community support via a charitable foundation contribution to causes reflecting employee interests
Location
Not specified in the provided job description.