Sr. Default Litigation Loan Servicing Specialist - Foreclosure

Overview

This role involves default loan servicing responsibilities for early-stage, late-stage, reporting, and litigation activities. The position ensures mortgage account servicing actions—such as title resolution, contested matters, senior lien monitoring, and non-monetary default activities—are completed in compliance with applicable state and federal laws.

Responsibilities

• Manage a high-risk mortgage portfolio to ensure compliance with regulatory guidelines.
• Oversee counsel’s legal proceedings in the jurisdiction to ensure appropriate action is taken and milestones are met.
• Service mortgage accounts to ensure foreclosure and bankruptcy activities (including escalated activities) are processed in compliance with state and federal laws, and in accordance with Investor, Insurer, Agency, and organization guidelines.
• Serve as a company representative in witness capacity for mediations, settlement proceedings, non-jury trials, jury trials, and depositions.
• Conduct complete reviews of files to ensure all default time frames have been met.
• Manage default proceedings on assigned cases by interacting with and instructing relevant parties such as mortgagors, attorneys, investors, insurers, trustees, appraisers, and other parties involved in the default process.
• Monitor attorney performance by reviewing proceedings, records, and time frames, and by managing system/database activities throughout the default process.
• Audit accounts for expense compliance and ensure proper application to the system of record.
• Perform research on loans with questionable items (e.g., application of payments, proper notification, and other issues that may arise).
• Manage exception reporting as a key control to minimize risk; track trends and recommend process improvements.

Requirements

• High School diploma or equivalent; Paralegal Degree or Certificate preferred.
• College preferred.
• 3+ years of directly related experience such as Mortgage Litigation, Mortgage Servicing, Mortgage Title Resolution, legal and/or financial.
• Good verbal and written communication skills.
• Extreme attention to detail and ability to adhere to strict guidelines and procedures.
• Ability to work under pressure and meet deadlines while providing exemplary internal and external customer service.
• Ability to work independently and complete assignments within the parameters of instructions given, prescribed routines, and standard accepted practices.
• Ability to coach, motivate, and lead team members.
• Strong interpersonal skills.
• Self-motivated; self-starter.
• Ability to manage multiple tasks and respond quickly to emergent problems.

Preferred Qualifications

• GSE and Government experience.
• MSP and LoanSphere experience.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Working knowledge of computer software programs including Windows, Internet, and Microsoft Outlook experience.

Compensation & Benefits

• Pay Range: $30.91 - $41.20 Hourly
• This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on factors that may include job-related knowledge, skills, experience, business requirements, and geographic location.
• Benefits (based on eligibility) may include medical, dental, vision, 401k, PTO/paid sick leave, and an employee stock purchase plan.

Location

Remote

Screening

Candidates selected for employment will be required to successfully complete a background check and credit check as a condition of employment, where permitted by applicable law.