V105 - Personal Injury Case Assistant

Overview

The Legal Assistant will work closely with an assigned Case Manager to help ensure that records and bills are requested, received, processed, and organized promptly. This role also supports standard bill reduction requests, claims setup, and other case-related tasks that contribute to efficient case progression and a positive client experience.

Responsibilities

• Perform additional administrative and legal support duties as assigned.
• Coordinate with investigators to obtain crash reports and supporting documents.
• Respond to client inquiries and route complex matters to the appropriate team member.
• Communicate with clients regarding documentation and case requirements.
• Track outstanding requests and conduct follow-up as needed.
• Download, organize, and upload records into Filevine.
• Assist with opening and organizing new personal injury cases.
• Process records-related invoices in accordance with firm procedures.
• Submit and track medical records and billing requests.
• Assist with pleadings, filings, and litigation-related documentation.
• Prepare and send No Longer Represented (NLR) letters.
• Draft and send correspondence using approved templates.
• Provide administrative support to Case Managers throughout the pre-litigation process.

Requirements

• Experience in personal injury, legal support, medical records retrieval, claims administration, or case management preferred.
• Familiarity with Filevine or similar legal case management software.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple deadlines and priorities in a fast-paced environment.
• High attention to detail and commitment to confidentiality.
• Proficiency with Microsoft Office and standard professional software applications.

Languages

• English
• Spanish

Schedule

• Monday–Friday, 8:00 AM–5:00 PM EDT/EST

Compensation & Benefits

• Monthly Compensation: 1,150 to 1,220 USD
• The advertised compensation range represents the complete approved range for the role. Requests above the stated maximum cannot be accommodated.