V107C - Legal Billing & Collections Specialist

Overview

This role supports a law firm’s billing operations, accounts receivable processes, and utilization reporting. The Legal Billing & Collections Specialist manages the monthly billing cycle, oversees retainer replenishments and collections, maintains billing accuracy, and helps attorneys ensure billing policy compliance. The ideal candidate has strong legal billing knowledge, excellent analytical skills, and experience using AI-driven tools and legal practice management software.

Responsibilities

• Support attorneys and staff with billing policy questions
• Identify, document, and help resolve recurring billing errors
• Assist with billing-related projects and provide coverage during team absences
• Provide weekly and quarterly performance reports to attorneys
• Maintain billable hours, utilization, and revenue reports
• Follow up on collections and escalate unresolved issues as needed
• Communicate with clients regarding replenishments and outstanding invoices
• Apply retainer funds, reconcile billing activity, and track outstanding balances
• Coordinate attorney approvals and ensure invoices are sent on time
• Utilize AI billing tools to support billing reviews and process improvements

Requirements

• Minimum of 2 years of experience in legal billing, bookkeeping, accounts receivable, or a related financial role
• Strong preference for law firm experience
• Experience using legal practice management or matter management systems; LEAP experience strongly preferred
• Hands-on experience using AI tools to improve workflows and operational efficiency
• Advanced Microsoft Excel skills, including reporting, reconciliations, and data analysis
• Strong attention to detail and ability to identify discrepancies quickly
• Experience communicating professionally with attorneys, clients, and stakeholders regarding financial matters
• Ability to manage deadlines and prioritize multiple projects simultaneously

Compensation & Benefits

• Monthly compensation range: 1,015 to 1,100 USD

Location & Schedule

• Remote role supporting US-based employers
• Schedule: Monday to Friday, 9:00 AM – 06:00 PM EST/EDT

Language

• English