Virtual Legal Clerk

Overview

This role supports the Legal and Operations teams with virtual administrative tasks across all phases of the case handling process. Responsibilities include managing organized files, uploading documents, and launching task sets in the case management system. Success in this position requires strong attention to detail, strong organizational skills, and the ability to collaborate effectively with multiple departments.

Responsibilities

• Receive incoming mail sent via scanned documents from the in-person Legal Clerk team and complete required actions, including:
  • Uploading documents into the case file in the case management system
  • Updating notes
  • Launching task sets
• Adhere to agreed-upon response deadlines to support USCIS deadlines.
• Maintain accurate records within the case management system.
• Notify internal departments of case submission, case receipts, and other government-received documents to help prevent missed appointments or missed deadlines during the immigration process.
• Perform virtual clerical work, including:
  • Updating cover letters
  • Preparing shipping labels
  • Sending requests to local and federal government agencies
• Use software tools to merge, create, and upload documents to shared drives or the case management system.
• Support the in-office Legal Clerk team by creating accurate labels for multiple steps in the process, including:
  • Case submissions
  • Signature packets
  • Biometric notices
  • FBI requests
• Ensure labels are compliant, free of errors, and help avoid delays in the legal process.

Requirements

• High school diploma or equivalent experience.
• Bilingual proficiency in Spanish and English (C1).
• Strong attention to detail and excellent organizational skills.
• Proven ability to work independently and proactively.
• Ability to problem-solve independently or with leadership support.
• Ability to work collaboratively as part of a team.
• Ability to handle multiple tasks and meet deadlines in a fast-paced environment.
• Proficiency with Microsoft Office Suite or related software, including Dropbox, Sharepoint, or CRM.

Preferred Qualifications

• Previous legal assistance or immigration law experience.

Compensation & Benefits

• Paid Time Off (PTO) including vacation, sick leave, and personal days, consistent with the local country’s requirements.
• Paid Holidays (country-specific public holidays).
• Locally aligned health benefits, such as medical, dental, vision, disability, and other required national benefits aligned to local laws and norms.
• Local payroll in native currency, with all taxes, social contributions, and statutory benefits automatically calculated and handled.
• Retirement or pension contributions, based on each country’s legal and cultural standards.
• Employee support and compliance protection, including access to local HR experts for questions about laws, culture, or benefits.

Location

• Remote (virtual role).

Work Schedule

• 5:00 PM to 2:00 AM (ET).

Equipment Requirements

For PC Users

• A modern processor (Intel Core i5 or AMD Ryzen 5 from the last few years)
• Windows 11 (kept up to date)

For Mac Users

• A modern processor (Apple M1 chip or a recent Intel Core i5)
• A recent macOS (Ventura or newer)

For Everyone

• At least 8 GB of memory (RAM)
• A fast hard drive with sufficient available storage