Account Manager & SDR (Conveyancing)

Overview

This hybrid role combines Account Management and Sales Development (SDR) focused on property conveyancing. You will generate new conveyancing business through outbound prospecting and referral partner development, then manage and grow those relationships. As matters progress, you will keep clients informed and help ensure properties move through to settlement.

Experience in both residential and commercial conveyancing, along with a proven track record in sales or lead generation, is highly desirable.

Responsibilities

• Prospect and generate new business through outbound calls, emails, and LinkedIn outreach
• Identify, approach, and build referral partnerships with real estate agents, mortgage brokers, lenders, and property developers
• Qualify inbound and outbound leads and convert them into new conveyancing instructions
• Book and run discovery calls and meetings with prospective clients and referral partners
• Manage a portfolio of conveyancing clients and referral partners as the primary point of contact
• Keep clients informed of matter progress, key dates, and settlement timelines
• Coordinate with conveyancers, lawyers, and support staff to ensure matters progress on time
• Explain the conveyancing process, contract terms, and next steps to clients in clear, plain language
• Handle client queries and escalations professionally and drive them to resolution
• Grow existing accounts to maximise repeat and referral business
• Maintain accurate lead, pipeline, and account data in CRM and practice management systems
• Track and report on outreach activity, pipeline, conversion, and account performance

Requirements

• Proven experience in property conveyancing, either as a conveyancer, conveyancing clerk, paralegal, or in a conveyancing client management role
• Solid understanding of the residential and commercial conveyancing process from contract to settlement
• Demonstrated experience in sales development, business development, lead generation, or a similar target-driven role
• Experience in account management or client relationship management
• Confidence with outbound prospecting, including cold calling and email outreach
• Track record of meeting or exceeding activity, pipeline, or sales targets is highly desirable
• Excellent written and verbal English communication skills
• Strong negotiation, persuasion, and stakeholder management skills
• High attention to detail with strong organisational and time management skills
• Ability to work independently in a remote environment

Preferred Qualifications

• A qualification in conveyancing, law, business, or a related field
• Experience using CRM tools such as HubSpot or Salesforce
• Experience with electronic settlement platforms and conveyancing practice management software

Compensation & Benefits

• 100% remote work
• Competitive remuneration package
• Access to cutting-edge technology to enhance your performance
• Regular training and professional development opportunities

Location

Australia (working with Australian client organizations)

Additional Information

• Only shortlisted candidates will be contacted for further evaluation.
• Equal opportunity employer committed to diversity and inclusion.