Associate Attorney

Overview

The organization is seeking an Operations Associate Attorney to serve as a subject matter expert and first line of escalation for operational teams. This role acts as a critical link between attorneys and operations, ensuring firm policies and USCIS guidance are consistently applied, maintaining legal resources, and triaging client inquiries. The position requires a deep understanding of current firm policies and a strong advocacy approach.

Responsibilities

• Advocate intensely for clients.
• Serve as subject matter expert on existing legal policies applicable to assigned teams.
• Maintain and update scripts, FAQs, and client communication processes to ensure accuracy and consistency with legal guidance.
• Interpret and apply firm legal guidance to answer legal questions and escalations from operational teams.
• Escalate issues requiring new legal guidance to legal leadership.
• Partner with Staff Attorneys to keep legal guidance current and ensure updates are reflected in workflows, training materials, and knowledge bases.
• Support firmwide operational priorities and provide additional coverage during high volume periods.
• Coordinate legal training for assigned operational teams, including refreshers and new guidance implementation.
• Conduct legal research on immigration law topics.
• Act as legal subject matter expert for operational projects, supporting process mapping, policy alignment, and implementation.
• Assist with process documentation and continuous improvement initiatives within the department.

Requirements

• Juris Doctor (J.D.) degree from an ABA-approved law school.
• Minimum of 2 to 5 years of relevant legal experience, with required immigration law experience.
• Active membership in good standing with the state bar association for the practicing state.
• Strong computer skills including MS Word, MS Excel, Dropbox, and MS Outlook.
• Excellent organizational and communication skills with attention to detail and accuracy.
• Proven ability to manage multiple priorities in a fast-paced environment.
• Experience with case management software preferred.
• Ability to follow detailed directions and collaborate effectively with non-attorney staff in a high-volume environment.
• Commitment to supporting the mission of helping people living in America obtain their documents and stay with their families.

Compensation & Benefits

• 401(k) match
• Medical, dental, and vision insurance
• Options for Health Savings Account (HSA) or Flexible Spending Account (FSA)
• Dependent Care FSA
• Basic life insurance
• Voluntary life and accidental death & dismemberment (AD&D) insurance
• Disability insurance
• Hospital indemnity insurance
• Employee assistance program
• Calm app subscription
• Paid time off

Location

Not specified in the original description.