Business Analyst & Workflow Associate Consultant, Corporate Legal Solutions

Overview

This role is for an entry-level Associate Consultant / Business Analyst to join a Corporate Legal Solutions team focused on legal technology and workflow automation. You will partner with corporate legal departments, law firms, and enterprise stakeholders to identify pain points in legal and compliance workflows and design automation solutions using no-code or low-code platforms.

Responsibilities

• Conduct interviews, research, and process observations to identify automation opportunities
• Create process maps, requirements documents, and solution designs reflecting optimized workflows
• Develop and test automated workflows using no-code or low-code platforms
• Troubleshoot workflows that are not meeting customer expectations
• Update existing workflows based on changing user requirements; act as the voice of the user to support intuitive, efficient end-user experiences
• Provide first-line support to business and legal users of CLM platforms and legal AI tools through established support channels
• Support data-quality, reporting, testing, and administrative activities as needed
• Facilitate workshops, client presentations, and real-time problem solving
• Maintain project ownership by monitoring timelines, scope, and budget to ensure successful outcomes
• Deliver client-facing reports, proposals, and supporting documentation
• Build expertise in legal technology tools, workflow best practices, and system integrations
• Collaborate with cross-functional teams including engineers, legal professionals, and developers
• Stay ahead of legal tech trends and identify areas for innovation and growth

Requirements

• Strong analytical and problem-solving skills, especially related to processes and systems
• Ability to communicate complex ideas clearly, verbally and in writing
• Experience creating process documentation and workflow diagrams
• Comfort translating business requirements into technical specifications or configurations
• Proficiency with productivity tools such as Excel, PowerPoint, Word, and Visio or Lucidchart
• Technical aptitude and willingness to learn no-code or low-code platforms
• Passion for legal technology, operations, or enterprise workflow automation
• Willingness to work in a fast-paced, collaborative, remote-first environment
• Four-year undergraduate degree in business, finance, legal studies, MIS, computer science, or a similar field
• Three or more years of experience in consulting, legal operations, or process automation
• Demonstrated leadership in academic, professional, or extracurricular settings

Preferred Qualifications

• Experience working with legal departments or related functions
• Relevant internships or early-stage startup experience
• Entrepreneurial mindset—confident, adaptable, and proactive
• Familiarity with one or more of the following platforms: TAP, ServiceNow, Onit, Checkbox, Airtable, Malbek, or Tonkean

Compensation & Benefits

• Not specified in the provided description.

Location

• Remote-first environment (exact location not specified).

Equal Opportunity Employer

• Equal opportunity employer. All qualified applicants will receive consideration without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.