Case Manager - Personal Injury | Remote

Overview

Remote Case Manager (Personal Injury)

This role is a hands-on leadership opportunity for an experienced, organized, and proactive Case Manager to lead a team of Legal Assistants providing legal support for a Texas-based personal injury law firm.

Responsibilities

• Team Leadership & Development
  • Supervise, mentor, and support Legal Assistants through training, coaching, and performance feedback.
• Case Oversight & Quality Control
  • Monitor case progress, assign tasks based on workload and priorities, and review work for accuracy, completeness, and compliance with firm procedures.
• Personal Injury Case Support
  • Oversee pre-litigation and litigation workflows, assist with case preparation, and help ensure matters progress toward key milestones and resolution.
• Performance Management & KPIs
  • Track key performance indicators (KPIs), evaluate team performance, address performance concerns, and promote accountability.
• Attorney Collaboration & Client Service
  • Coordinate with attorneys and team members to address case needs, resolve issues, and maintain high standards of client service.
• Process Improvement & Administration
  • Identify workflow improvements, promote consistent procedures, and assist with resource planning and other departmental needs.

Requirements

• At least five (5) years of Legal Assistant or comparable legal support experience.
• Two (2) to three (3) years of supervisory or team management experience.
• Strong understanding of legal terminology, case management, and legal documentation.
• Demonstrated leadership, communication, organization, and problem-solving skills.
• Ability to manage competing priorities, meet deadlines, and maintain confidentiality.
• Proficiency with case management software and Microsoft Office applications.
• Experience supporting a U.S.-based personal injury law firm.
• Familiarity with pre-litigation and litigation workflows.
• Experience with case management platforms such as Filevine.
• Experience tracking KPIs, coaching team members, and improving processes.

Preferred Qualifications

• Not specified.

Compensation & Benefits

• Monthly Compensation: $2,426.00–$2,773.00 USD (based on relevant experience and qualifications)
• Quarterly Performance Bonuses: additional earning opportunities based on performance and results
• Paid Time Off (PTO): time away from work
• Paid Holidays: paid time off for designated company holidays
• Career Growth & Professional Development: opportunities to build skills and expand expertise

Location and Work Arrangement

• Location: Remote; candidates must reside outside the United States.
• Engagement: Full-time independent contractor.
• Schedule: Must be available to work overlapping hours with the U.S.-based legal team.
• Practice Area: Texas-based personal injury law.

About the Role

The employer engages non-attorney professionals who provide legal support services to a Texas-based personal injury law firm. This position involves collaborating with U.S.-based legal professionals and leading day-to-day case oversight alongside team management.