Claims Counsel

Overview

This role involves handling cyber insurance claims and providing customer-focused support to clients, brokers, insureds, and claimants.

Responsibilities

• Perform coverage analysis and related claim tasks, including investigation and incident response support.
• Evaluate claims, manage reserve adequacy and timeliness, maintain claim diaries, and handle claim disposition.
• Manage defense and coordinate coverage counsel as needed.
• Prepare reinsurance reporting.
• Proactively manage claims and litigation while delivering strong customer service.
• Provide regular communication with customers, brokers, and cross-functional teams.
• Prepare and deliver claim presentations (written and oral).
• Obtain authority and/or develop appropriate action plans for difficult claims.
• Market claim services and coordinate and participate in customer presentations.

Requirements

• Minimum of 2–5 years of claims handling experience.
• 1 year Cyber experience required.
• JD required.
• Must obtain and retain required adjuster licenses.
• Strong skills in coverage, claim evaluation, and negotiation.
• Exceptional organizational and presentation skills.
• Experience working collaboratively across teams and work groups.

Preferred Qualifications

• Professional Liability Experience is a plus.

Compensation & Benefits

• Annual base salary range (United States): $120,000–$200,000
  • This range is an estimate; actual salary may vary based on compensation practices, job-related skills, depth of experience, relevant certifications and trainings, and geographic location. The employer may use the full width of the range.
• Bonus and equity opportunities.
• Flexible PTO policy, including 13 paid holidays in the US.
• Company-subsidized medical, dental, and vision insurance (90% for employee and eligible dependents).
• Flexible Spending Accounts or Health Savings Accounts, depending on selected health insurance.
• Stock options.
• 401(k) program with employer matching.
• Company-paid basic Life, AD&D, STD & LTD and voluntary benefits.
• 16 weeks paid Parental Leave for all new parents.

Location

Fully remote, with hiring limited to candidates located in: AL, AR, AZ, CA, CO, CT, DE, FL, GA, ID, IL, IA, KY, KS, MD, MA, MI, MN, MO, MS, NC, NE, NJ, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, VT, WA, DC, WI.

Additional Information

• The employer is an E-Verify employer.
• Generative AI tools are not permitted during any stage of the interview process; assessments and interviews must be completed without generative AI assistance.