Client Litigation Manager

Overview

This role involves managing high-value claims and legal inquiries or disputes, including matters that may result in media exposure to the client. Responsibilities include developing a strategy to bring cases to satisfactory resolution while working closely with clients and coordinating related legal and investigative activities.

Responsibilities

• Work closely with client(s), keeping them informed of anticipated exposure.
• Manage public relations needs as they relate to media interest in specific cases.
• Review and act on reports/forms; respond to inquiries; seek legal opinion and early resolution; and communicate resolution to appropriate parties.
  • Focus on high exposure claims ($300,000+) and claims of a sensitive nature (including potential media exposure).
• Respond to decisions, agreements, and/or court orders by creating action plans, determining the need for examination, and obtaining client authorization.
• Identify cases for settlements and redemptions.
• Gather and document additional information and coordinate with client designees.
• Request legal/private investigation; assign work to and coordinate with local counsel; monitor local counsel performance.
• Respond to requests from plaintiff’s counsel, union, employee, or client stakeholders.
• Identify issues and formulate defense strategy.
• Establish and adjust accrued liability.
• Approve administrative expenses.
• Identify subrogation opportunities and manage the process.
• Attend mediations or hearings as needed.
• Work with partners to support early return-to-work.

Qualifications

• High School Diploma or GED required.
• Bachelor’s degree from an accredited college or university preferred.
• Professional certification as applicable to line of business preferred.
• Eight (8) years of related experience or equivalent combination of education and experience required, including:
  • Five (5) years of claims management experience
  • Three (3) years of litigation claims management
• Legal experience preferred.

Preferred Qualifications

• Legal experience.
• Professional certification as applicable to line of business.

Compensation & Benefits

• Starting pay range for this role in the listed jurisdiction: (90k-120k).
• A comprehensive benefits package is offered including, but not limited to:
  • Medical, dental, vision
  • 401(k) and matching
  • PTO
  • Disability and life insurance
  • Employee assistance
  • Flexible spending or health savings account
  • Other additional voluntary benefits

Location

• Eden Prairie, MN (Sedgwick office)

Work Environment Requirements

• Reasonable accommodations will be considered when applicable and appropriate.
• Mental requirements include clear and conceptual thinking, excellent judgment and discretion, troubleshooting and problem solving, analysis, ability to handle work-related stress, ability to manage multiple priorities, and ability to meet deadlines.
• Physical requirements include computer keyboarding and travel as required.
• Auditory/visual requirements include hearing, vision, and talking.

Taking Care of You

• Flexible work schedule.
• Referral incentive program.
• Career development and promotional growth opportunities.

Additional Information

• Equal Opportunity Employer.
• Drug-Free Workplace.
• If experience does not align perfectly with every qualification, candidates are encouraged to apply anyway.